Company: Link Technologies
Case No: L08344. Project: 08.20: LinkSOFT Version 8.2
Logged By: Alvis (Link Technologies) on 31 Jan 2017 02:44PM
Priority: High
Product: Helpdesk
Group: New Feature
Time Taken: 12.00 (Weight: 12.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna
Resolve By: Friday, 03 February 2017 12:00 AM [2614 days since logged date]
Status: Closed
Subject: Add a public page to view project that is published to knowledge base
Summary:    Add a public page to view project that is published to knowledge base so that helpdesk users can view what the release cases look like to the public.
Audit Notes:
31 Jan 201702:44PM Comment 1 by Alvis (Link Technologies) Case 8344 added to project 8.10
07 Mar 201704:55PM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 07-03-2017 04:55 PM Time Taken: 8.00

A public page has been added and tested.

The public page will be added to the Helpdesk menu as well. This page is to open in a new TAB.


09 Mar 201708:44AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-03-2017 08:44 AM Time Taken: 2.00
1. Was this test completed using Demo / New / Other database? Demo
2. Did the test pass or fail? Pass
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? Yes
4. Data verified, saved, edit, delete/void? Yes
5. Documentation update required? Yes
Additional Details (Risks, issues, special conditions required for this test to pass etc): 

06 Apr 201708:06AM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-04-2017 08:06 AM Time Taken: 2.00
documentation completed

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08344 in the subject line of all emails regarding this issue.

Document size: 1.0 KB
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