Company: Link Technologies
Case No: L09162. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 02 Mar 2018 10:11AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Saturday, 03 March 2018 12:00 AM [2219 days since logged date]
Status: Closed
Subject: Help File not opening on some backoffice menus
Summary:    

Hi Sanjay

Help file is not opening on the following news

  • 520-1 : Inventory Adjustment
  • 520-2 : Post adjsutments to FMIS
  • 520-3: Replenishment
Audit Notes:
05 Mar 201808:03AM Comment 1 by Alvis (Link Technologies) Case 9162 added to project 9.2
05 Mar 201801:28PM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-03-2018 01:28 PM Time Taken: 1.00
Corrected help file links on menus 520-1, 520-2, 520-3.

06 Mar 201808:33AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2018 08:33 AM Time Taken: 1.00
Hi Sanjay, 

This case has been tested. 

Please review and close.


QA Results
Step 1 - Developer will perform test based on test cases provided
Step 2 - Product expert to complete Product QA based on test cases.

Test cases are provided on the case header before the case is approved for development.

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
Help File should open on menu 520-1
Pass
2
 Help File should open on menu 520- 2
Pass
 
3
 Help File should open on menu 520-3
 Pass

QA Environment Details

  1. OS version:Windows 7
  2. Application version:9.2.9
  3. Database (Demo/New/Client): LINKSOFT_DEMO

Steps to reproduce failed scenarios:



    06 Mar 201808:41AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2018 08:41 AM
    Thanks Rashna

    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09162 in the subject line of all emails regarding this issue.

    Document size: 3.7 KB
    For call complaints, please contact the Managing Director of the company using this form