| Subject: | Multiple Account Payment is printed on the "Default Printer" rather than the printers under "Printer Assignment" |
| Summary: | Hi Sanjay, Multiple Account Payment is printed on the "Default Printer" rather than the printers under "Printer Assignment". Steps to Replicate - Set the printer as "Microsoft XPS Document Writer"under "Printer Assignment"
- The default printer is set as "HP LaserJet M3027".
- Perform a multi-account payment of $10.00 and allocate to customer 0002.
- Receipt is printed on the "HP LaserJet M3027" printer.
Enviornment - OS- Windows7
- Application - 9.3.1
- Database - LINKSOFT_NEW
- Server - 10.0.0.14
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| Audit Notes: | |
| 09 Mar 2018 | 10:16AM Comment 1 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-03-2018 10:16 AM Time Taken: 0.50 |
| Hi Sanjay, Please correct the printer for multi-account payment. Single Account payment prints on printer assigned to "Credit". Multi-Account payment should also print on printer assigned to "Credit" regards
Alvis
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| 09 Mar 2018 | 10:16AM Comment 2 by Alvis (Link Technologies) Case 9204 added to project 9.3 |
| 09 Mar 2018 | 12:39PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-03-2018 12:39 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 932
1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Corrected print allocation for Multi Account Payment
2. The issue was caused by: - Printer allocation for Multi Account payment was not set, therefore the default printer was used.
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| 09 Mar 2018 | 01:54PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-03-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay, This case has been successfully tested. Please review and close. QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Set the default printer as "HP LaserJet M3027". Assign "Microsoft XPS Document Writer"under "Printer Assignment" for the credit section. Process a multiple account payment of $5.00 fir customer 002. This should be printed on the XPS printer.
| Pass |
Environment Details - OS version:Windows 7
- Application version:9.3.2
- Database (Demo/New/Client): LINKSOFT_DEMO
Steps to reproduce failed scenarios:
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| 09 Mar 2018 | 04:33PM Comment 5 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-03-2018 04:33 PM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |