Company: Link Technologies
Case No: L09608. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 03 Oct 2018 03:25PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 04 October 2018 12:00 AM [2026 days since logged date]
Status: Closed
Subject: The Payment Details breakdown is incorrect on the "Cashier Reconciliation" report at partial close.
Summary:    
1. Explain the issue

The Payment Details breakdown is incorrect on the "Cashier Reconciliation" report at the partial close.


2. Steps to reproduce
  1. Open a new shift
  2. Process a cash sale of $500.00 with payment method as Cash
  3. Process a cash sale of $10.00 with payment method as Credit Card.
  4. partial close the shift
  5. Verify the cashier Reconciliation Report.

3. Environment Details
  • Version: 10 Beta 6
  • Setup - Demo
  • Server: 10.0.0.10
  • Database:LINKSOFT-DEMO-10-RASHNA

4. Screenshot: Include screenshots for cases that need clarity. Reduce the image size before attaching it to the case.


Audit Notes:Edited by sanjay on 05/03/19 09:58. 
04 Oct 201809:40AM Comment 1 by Alvis (Link Technologies) Case 9608 added to project 10.0
04 Oct 201809:52AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-10-2018 09:52 AM Time Taken: 2.00
Development work for this case has been completed.
The change will be available in version: 10 Beta7

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed Shift close report (A4) to show similar data as Shift Close Report (80mm)

2. The issue was caused by:

  1. Inconsistent report formats

    3. Next Step

    1. UAT

    05 Oct 201808:29AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-10-2018 08:29 AM Time Taken: 1.00
    System test completed. proceed with UAT.

    08 Oct 201802:09PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 08-10-2018 02:09 PM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1Verify that the cashier reconciliation report has been modified to reflect the records as "Shift Close A4"Pass
    2
    1. Open a new shift
    2. Process a cash sale of $500.00 with payment method as Cash
    3. Process a cash sale of $10.00 with payment method as Credit Card.
    4. partial close the shift
    5. Verify the report, the payment breakdown should be correctly stated.
    Pass

    Environment Details

    1. OS version: Windows  Sever 2012
    2. Application version: 10 Beta 7
    3. Setup: Demo
    4. Server : 10.0.0.10
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios: N/A

    Next Step: Update documentation


      09 Oct 201811:26AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 11:26 AM

      Hi Sanjay, 

      Documentation has been updated on the case under BO Inventory, Purchasing -->POS Report --> Shift Close Report A4.

      Thanks
      Rashna


      10 Oct 201802:32PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 10-10-2018 02:32 PM
      Thanks Rashna

      09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09608 in the subject line of all emails regarding this issue.

      Document size: 40.3 KB
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