| Subject: | Time and half & double time is being paid for 24 hour shift |
| Summary: | Hi Sanjay, Please refer to customer case 3660. The database is retsored in QA4. - CLIENT-PFD-LINKSOFT
- CLIENT-PFD-TNA
- ESS_PFD
No double time and time and half is paid for the 24hr shift. However, client advised that employee 2982 is 24hr shift, and got 0.25 time (1/2).This is for 9th October.
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| Audit Notes: | |
| 16 Nov 2015 | 12:06PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 16-11-2015 12:06 PM Time Taken: 1.00 |
| Hi Rashna, I have checked the database and there is a timsheet rule enabled "Automatically create roster for Friday [FRI] and Saturday [SAT]". This rule changes the shift from 24 to FRI or SAT. All you need to do is configure these shifts so that overtime is not calculated. |
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| 23 Nov 2015 | 07:19AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 23-11-2015 07:19 AM |
| Hi Alvis, I have verified the shift configurations the under the 24-hour shift the whole 24 is allocated under Segment 1. With reference to case 6819. The initial requirement was stated to include a 24-hour shift where normal hours are paid to the employee for the 24 hours. Since, the client was not using Roster, the rule 'Automatically create roster for Friday (FRI) and Saturday (SAT)" was created. Here for Friday employee working after 4pm, Time and Half and Double time are to be paid respectively. Thus, in the case above the employee is a on 24-hour shift, all hours worked should be paid as normal. Regards Rashna |
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| 24 Nov 2015 | 01:34PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-11-2015 01:34 PM Time Taken: 1.00 |
| Please setup an environment so I can investigate. |
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| 26 Nov 2015 | 10:09AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 26-11-2015 10:09 AM Time Taken: 0.50 |
| Hi Alvis, As indicated in the case, the test environment is already set in Qa4. Regards Rashna |
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| 27 Nov 2015 | 10:17AM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 27-11-2015 10:17 AM Time Taken: 2.00 |
| Resolved in patch 8. We have changed the rule that creates Friday and Saturday shift to combine with employee's current shift id. E.g if employee is on shift DS then a combination of FRIDS and SATDS will be used. |
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| 30 Nov 2015 | 09:00AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 30-11-2015 09:00 AM Time Taken: 0.50 |
| Hi Alvis, I have tested the case in QA2. I have applied patch 8 and imported the times for October in the PFD database. Time and 1/2 is still allocated to employee 2982 who is on the 24hour shift. Maybe we can have a net meeting to further discuss the case. Regards Rashna |
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| 30 Nov 2015 | 10:31AM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 30-11-2015 10:31 AM Time Taken: 3.00 |
| Hi Alvis, As per the net meeting, the hours were not correctly calculated because the Friday and Saturday shift for the 24 shift was not created. We created Shift FRI24 and SAT24 with the time break same as the 24-hour shift where all the 24 hours is set under segment 1. We imported the times and verified the entry for employee 2982, Shift ID was depicted as FRI24 for the 09/10/2015 and 9.25 hours worked was marked as normal. This case is now closed. Regards Rashna |
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