Company: Link Technologies
Case No: L12443
Logged By: Sanjay (Link Technologies) on 13 Mar 2012 06:55PM
Priority: Not Applicable
Product: Other
Group: To be assigned
Time Taken: 0.00
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay
Resolve By: Tuesday, 13 March 2012 06:55 PM [4400 days since logged date]
Status: Closed
Subject: The Importance of WORKING IN GROUPS and Project Teams
Summary:    

Why work in groups:

  1. To improve communication, analytical and interpersonal skills which is highly valued by employers.
  2. Learn to listen, question, persuade, share, participate and respect opinions of others.
  3. Complex or difficult tasks can be broken down into a series of simpler tasks that can be distributed among the team.
  4. Workload is distributed evenly
  5. Tasks can be allocated according to each members skills thus making the team achieve more than what individuals can do on their own

How to make a group effective:

  1. Get to know each other. Invite members to speak about themselves and exchange communication details. Good communications (establish regular meetings, email, phone etc.)
  2. Establish guidelines/ground rules to interact, such as taking turns with discussions, and encouraging open discussions
  3. Clearly define the problem. General problems are too difficult to solve. Clarify the purpose of the project and what skills are expected to demonstrate. Set individual goals.
  4. Break down tasks into sub-tasks and make sure you understand the sub-tasks. Identify which ones can be done individually and which ones needs group work. Determine a timeline for tasks.
  5. Identify individual skills and capitalize on strengths of each member. Choose a leader.
  6. Implement a plan

a. Set regular meeting dates

b. Define effective communication method

Resolving Problems

  1. Member of team not contributing: Refer to ground rules; find out why they are not contributing (Shy/Needs encouragement/lazy/needs help with the problem/not enough time).
  2. Conflict in the group: Conflict can lead to a deeper understanding of the problem. Do not mistake legitimate criticism for personal attack.
  3. Share information on work styles and accommodate different work habits
  4. Set time limits in order to give each member a chance to speak and refer to ground rules
  5. If certain tasks are falling behind schedule, deal with them quickly

What makes a group ineffective?

  1. Lack of commitment in some group members
  2. Objective not clearly identified
  3. Un-coordinated group
  4. Misunderstanding about responsibilities/personality clashes

Audit Notes:
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12443 in the subject line of all emails regarding this issue.

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