| Subject: | FSUPE Variance on the Pay Edit Report By Cost Centre vs Pay Edit Report filtered by Cost Centre |
| Summary: | Case logged by Vineshwar on behalf of PAFCO
1. Issue Description (Current behaviour and expected behaviour): The FSUPE amounts is twice the actual amount on the Pay Edit Report By Cost Centre. Payrun ID = 1242 Company = 1001 | Cost Centre ID | Employee ID | Pay Edit Report by Cost Centre | Pay edit Report filtered by Cost Centre | | 35 | S1196 | 130.28 | 65.14 | | 51 | S1197 | 98.46 | 49.23 | | 55 | S1213 | 92.30 | 46.15 |
2. Environment Details: (Application version and Patch and any other information that will help identify the issue) 8.009
3. Next Step
- Customer support will assist with resolving the issue and will contact you within the next working day.
- If the issue requires immediate attention, please call our office on: 3382136.
4. TO BE COMPLETED CLOSING THE CASE Has the problem been solved?:
Has the final solution review been done with the customer? (Yes/No)
Notes from discussion with customer: |
| Audit Notes: | |
| 15 Mar 2017 | 11:09AM Comment 1 by Alvis (Link Technologies) Case 8413 added to project 8.10.001 |
| 20 Mar 2017 | 04:27PM Comment 2 by Sanjay (Link Technologies) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 20-03-2017 04:27 PM Time Taken: 3.00 |
| Hi Vinesh, We are not able to reproduce the issue in demo system. Can you setup the environment, so we can verify the issue. regards
Sanjay/Alvis |
|
| 27 Mar 2017 | 11:59AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 27-03-2017 11:59 AM Time Taken: 1.00 |
| Hi Rashna, can you setup this so I can investigate. |
|
| 31 Mar 2017 | 03:07PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 31-03-2017 03:07 PM |
| Hi Alvis, The database for case has been set in QA4. There are two databases CLIENT-PAFCO-LINKSOFT809 and CLIENT-PAFCO-LINKSOFT (Upgraded to 810). Application is in QA1.. Regards
Rashna
|
|
| 31 Mar 2017 | 04:02PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 31-03-2017 04:02 PM Time Taken: 4.00 |
| Development work for this case has been completed. The change will be available in version: 8.10.001 Documentation update required(Yes/No. Add change details below): No QA required(Yes/No.Include areas that require testing): Yes
The following changes were made(Include Database object names, Program classes and any other relevant information): - Resolved duplicate issue with super and paye amounts.
- Refactored report procedure and simplified split logic for cost centre breakdown.
Documentation details:
|
|
| 11 Apr 2017 | 03:21PM Comment 6 by Vineet (Link Business Solutions) Assigned To: Development Followup Date: 12-04-2017 12:00 AM Time Taken: 1.00 |
| The below steps was done to test this issue: - For Employee E001, split ANHRS in the below cost centers as shown in Figure 1.1
- $833.33 at Cost Center 10.30
- $3,333.33 at Cost Center 10.10
- $2,500 at Cost Center 10.20
Figure 1.1
- Generated Pay edit by cost center report. The details in this report was accurate.
However, when this report is Grouped by cost center and compared with : - Pay Edit Report YTD
- Pay Edit Report
It does not tie. The Grouping in the above 2 reports looks at Territory, Branch and Cost center at employee position rather than the ones at Current Pay Edit screen causing mismatch. A separate case will be logged for this to review and fix these reports accordingly. Assigning to development to review test plan and close. Regards
Vineet
|
|
| 11 Apr 2017 | 03:29PM Comment 7 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-04-2017 03:29 PM |
| No documentation required. |
|