| Subject: | Improvements to Customer Display screen |
| Summary: | Hi Team, The following has been identified on the display in version 818. - The format for decimals is not structured. For example item A cost 0.55, when loading the item, the customer display total shows a total of .55. "0" is not showing before the decimal point. This is also the case for "Discount" and "Tax" on the screen. See Figure 1 below.
- Company and Cashier name is displayed on the very top. This should be situated on the display where customers can easily see the details.In addition, the font is very small. See Figure 1 below.
- When loading items, the total is highlighted at the at the bottom of the screen. Customer has focus on the total. Once cashier clicks on save, the processing status is updated on the top. Customers fail to see this. They are looking at the bottom for the change amounts. Cashiers have to indicate that its now displayed at the top of the screen. This needs to be made consistent. See Figure 1 below.
- Change amount should be displayed on a pop up as just we have in POS. This is will allow customers to easily see the change.
- Highlight the line that the cashier has just scanned. This will maintain focus on the items scanned as the customer would want to see what all has been scanned.
- Hide the advertisement panel when serving customers. Consider increasing font size to 18.
Figure 1: Existing Customer Display 
Figure 2: Requested Changes when serving customers 
Test Plan | Test | Description | Status | | 1 | Product Price with decimals should be fully loaded on the screen. Price should only be 2 dp example if the price on 519 is 0.3658. Display should show a price of 0.37 |
| | 2 | Company and Cashier details should be clearly displayed on the display |
| | 3 | Processing phases should be situated at one position on the screen always. Like the top to show processing..cash amount..change and the like |
| | 4 | Change should come as a pop-up. |
| | 5 | Users should be to close the pop-up screen or the pop-screen screen would close after a defined period |
| | 6 | Scanning an item should highlight the scanned item on the POS Grid |
| | 7 | The advertisement panel should be hidden when scanning items. |
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| Audit Notes: | |
| 10 Jan 2018 | 02:14PM Comment 1 by Alvis (Link Technologies) Case 8867 added to project 900 |
| 10 Jan 2018 | 02:38PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 10-01-2018 02:38 PM Time Taken: 1.00 |
| Development meeting JAN 2018 Approved the following changes:
- Change the format of all numbering from #.00 to 0.00
- Add configuration for Font size, advertisement width when serving customers
- Move the messages from the top section to the bottom section and increase height and font
- Add a top section that shows the Company Name and Served By
- Highlight the last item added
- Hide the advertisement panel when serving customers. Consider increasing font size to 18.
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| 24 May 2018 | 01:27PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-05-2018 12:00 AM Time Taken: 2.00 |
| Hi Sanjay, Case header has been updated with the requested changes. Figure 2 is updated with a sample. Find attached, a sample image that is used at Extra Supermarket as the advertisement image. Thanks Rashna |
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| 05 Jun 2018 | 04:18PM Comment 4 by Sanjay (Link Technologies) Case 8867 removed from project 999 |
| 05 Jun 2018 | 04:18PM Comment 5 by Sanjay (Link Technologies) Case 8867 added to project 09.4 |
| 08 Jun 2018 | 12:48PM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 08-06-2018 12:48 PM Time Taken: 3.00 |
| Hi Rashna, given the time constraints, we cannot do all these changes in this version. I have cut this down so we can proceed with 94.
Development work for this case has been completed. The change will be available in version: 94Beta5 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added "User Line 1 and Line 2" Bar at the top of the display form
- When sales are in progress, we show the sales data as a full screen instead of 70% width
2. The issue was caused by: - Change request
3. Next Step - UAT
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| 11 Jun 2018 | 01:19PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-06-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay, This case has been successfully tested. Documentation is not required for the case. Test Environment - Version 9400 beta 5
- Database - LINKSOFT on LINK008
- Application on QA1
- OS - Windows 7
Test Plan - Added "User Line 1 and Line 2" Bar at the top of the display form - Pass
- When sales are in progress, we show the sales data as a full screen instead of 70% width - Pass
Note: Case 9336 has been logged and assigned to Sanjay with the pending tasks on the case. Thanks Rashna |
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| 11 Jun 2018 | 03:50PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-06-2018 03:50 PM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |