Company: Link Technologies
Case No: L09132. Project: 09.40: LinkSOFT Version 9.4
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 23 Feb 2018 03:54PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 11.00 (Weight: 11.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Rashna, Sanjay
Resolve By: Saturday, 24 February 2018 12:00 AM [2247 days since logged date]
Status: Closed
Subject: GL file has broken in version 924 for Housing Authority.
Summary:    

Dear Sanjay,

Testing of the csv file has been performed in the client database but the system did not output the file correctly.

The files are attached to this case as:

  1. Before Upgrade
  2. After Upgrade

Refer to steps below: 

  1. Upgrade HA backup
  2. Configured the following in ESS:
    • Activated: GLJournalFile
    • Enabled processes: ESS026 & SYS009
  3. Created STFTN pay in Linksoft
  4. Updated Pay
  5. csv file generated incorrectly
Note:
  1. The same pay for payteam STFTN was used to compare the before and after upgrade file

Environment Details:

  1. QA: 3
  2. DB: CLIENT-HA-LINKSOFT
  3. V: 9.2.4.0.000

Refer to image below:

Figure 1: GL Setup

Audit Notes:
23 Feb 201804:01PM Comment 1 by Alvis (Link Technologies) Case 9132 added to project 8.3
23 Feb 201804:16PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-02-2018 04:16 PM

Hi Rashna,

Can we verify this together. There are some configurations and GL codes not setup

regards
Alvis


25 Feb 201807:29PM Comment 3 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 26-02-2018 12:00 AM Time Taken: 0.50

Dear Alvis,

Unable to test this case as the GL file is not putting in the demo environment. Reference case: 9135, subject: GL file is not generating in demo database.

Regards
Aarti


26 Feb 201808:40AM Comment 4 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 26-02-2018 08:40 AM Time Taken: 1.00

Hi Aarti,

I have verified this and the file is created in my environment. Can you re-install your applications and try again.

regards
Alvis


27 Feb 201811:15AM Comment 5 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 28-02-2018 12:00 AM Time Taken: 4.00

After the GTM session with Alvhe following was performed:

  1. Restored DB as CLIENT-HA-LINKSOFT
  2. Upgraded to V925
  3. Configured ESS:
    1. Activated: GLJournalFile
    2. Enabled processes: ESS026 & SYS009
  4. Ran the HA Script
  5. Configure the following:
    1. SET @FMIS_GL_Super = ''1008350''
    2. SET @FMIS_GL_HGOLV_Clearing = ''1008380'' – SET THIS IN 233 – GL Govt
    3. SET @FMIS_GL_HGOLV_Expense = ''5000540'' – set in HGOVT paycode
    4. SET @FMIS_GL_SALARY_Clearing = ''1005270''
    5. SET @FMIS_GL_TAX_Expense = ''1005270''
    6. SET @FMIS_GL_TAX_Clearing = ''1008360''
    7. SET @FMIS_GL_LEAVE_Expense = ''5000540''
    8. SET @FMIS_GL_LEAVE_Provision = ''1009020'' – SET THIS IN 233 – GL Leave
    9. SET @FMIS_GL_BONUS_Expense = ''500480''  – set in HBONUS paycode
    10. SET @FMIS_GL_BONUS_Provision = ''1009021'
  6. Create HBOUNS pay code
  7. Created POFTN Pay for 2 employees:
    • In V8009
    • In V925
  8. Pasted the customised GL file in location “C:\Program Files (x86)\Link Technologies\Reports”
  9. Verified the GL integration report and updated the missing GL codes for pay codes
  10. The GL integration file before and after does not match

 

Attachments:

  1. HA Script
  2. Version 7.4.0.2 Updates – contains customised GL file

 

Environment Details:

  1. Before Upgrade:
    1. Application:QA3 
    2. DB: CLIENT-HA-LINKSOFTB4UPGRADE 
    3. DB: QA4
    4. V: 8009
  2. After Upgrade:
    1. Application: QA3
    2. DB: CLIENT-HA-LINKSOFT 
    3. DB: QA4
    4. V: 925



Refer below:

Figure 1.1: Customized File


 

Figure 1.2: After upgrade, pasted customized file, the report did not output as required


Issues:

  1. The customized report did not out as required in V925
  2. The total report figure in both the pays were different in both version

Kindly require assistance in this.

Regards
Aarti

 

 

 


27 Feb 201802:06PM Comment 6 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 27-02-2018 02:06 PM Time Taken: 4.00

Hi Aarti,

Issue 1: report format has changed as we have standardized the GL report. This will remain as is.

Issue 2: Amounts not matching. We have checked the amounts and the amounts are matching. The cause is as follows:

  1. GL Accounts entered for 1st report and 2nd report are not the same in your example. 
  2. We have corrected the accounts for 2.1 above and the results are shown below.
  3. GL Summary report is summarised by GL accounts.

regards
Alvis/Sanjay


28 Feb 201810:14AM Comment 7 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-02-2018 12:00 AM Time Taken: 1.50
Hi Sanjay,

This case has been tested, please find test plan below:

No

Plan

Status

1

Upgraded Client Database to V926

PASS

 

2

Hosted ESS and configured:
- Activated: GLJournalFile
-
Enabled processes: ESS026 & SYS009

PASS

 

3

Created Pay and Updated successfully

PASS

 

4

File Generated successfully

PASS

 

5

Created file in Version 8009

PASS

 

6

Created Pay and Updated successfully

PASS

 

7

File Generated successfully

PASS

 

8

Compared both the files – no variance found

PASS

 

 

 Environment Details:

  1. Before Upgrade:
  • QA: 4
  • DB: CLIENT-HA-LINKSOFTB4Upgrade
  • DB: 4
  • V: 8009
  1. After Upgrade:
  • QA: 3
  • DB: CLIENT-HA-LINKSOFT
  • DB: 4
  • V: 926 

 

The files are attached to this case.


Kindly Review.


Regards
Aarti Gayaneshwar

 


28 Feb 201801:00PM Comment 8 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-02-2018 01:00 PM
Thanks Aarti. 

09 Oct 201908:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
Attachments:
General Documents - Case: 9132:After.csv
Before.csv
HA.sql
Version 7.4.0.2 Updates.zip
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09132 in the subject line of all emails regarding this issue.

Document size: 30.0 KB
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