| Subject: | Surcharge figure should be treated as VIP |
| Summary: | A few of the POS customers have stated that the surcharge value that is applicable to Credit Cards should be a VIP figure.
Currently when a sale is processed via which is paid credit card: - The Credit Card surcharge is set as 3%
- Performed sale of $10.00
- $0.30 is a surcharge
- This surcharge is treated as exempt in the system
Refer below:
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| Audit Notes: | Edited by alvis on 25/03/20 08:23. Edited by alvis on 11/03/20 09:47. Edited by alvis on 11/03/20 09:41. |
| 10 Mar 2020 | 03:56PM Comment 1 by Sanjay (Link Technologies) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 10-03-2020 03:54 PM Time Taken: 1.00 |
| Tax on the surcharge for payment is calculated based on the item code being "SURCHARGE". You can configure the tax code on item "SURCHARGE" to use the appropriate tax rate. |
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| 10 Mar 2020 | 03:57PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-03-2020 03:57 PM |
| Hi Rashna, please update documentation explaining tax on surcharge. |
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| 11 Mar 2020 | 08:35AM Comment 3 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 11-03-2020 08:23 AM Time Taken: 1.00 |
| Bula Vinaka Alvis, We have the setup as per your instructions but the surcharge is reading as exempt. Refer below: - Changed the Tax Code of Surcharge to TAXIN
"Image has been removed to reduce document size."
- Processed sale using Credit Card and surcharge is still picking as Exempt:
"Image has been removed to reduce document size."
Please review and advise.
Regards
Aarti
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| 11 Mar 2020 | 09:41AM Comment 4 by Alvis (Link Technologies) Case L11921 added to project 11.4 |
| 11 Mar 2020 | 09:47AM Comment 5 by Alvis (Link Technologies) Case L11921 added to project 10.1 |
| 11 Mar 2020 | 11:00AM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 11-03-2020 04:56 PM Time Taken: 4.00 |
| Development work for this case has been completed. The change will be available in version:10.156, 11.4, 11.5 1. The following changes were made(Include Database object names, Program classes and any other relevant information): - Corrected the surcharge on payment to use the configured tax code for item code "SURCHARGE".
- If the item is not created, the system will create the item with EXEMPT tax code.
2. Affected Areas: - Surcharge on payment
3. The issue was caused by: - EXEMPT tax code was overriding the configured tax code for item code "SURCHARGE"
4. Notes: Combined patch is available on FTP for version 10.155 and 11.4
5. Next Step: UAT |
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| 25 Mar 2020 | 08:23AM Comment 7 by Alvis (Link Technologies) ETC was changed from 10/03/2020 to 11/03/2020 |
| 03 Apr 2020 | 02:27PM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 03-04-2020 07:54 PM Time Taken: 1.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Set the surcharge on credit sales as 5%. The tax code for item surcharge is Exempt , Rate =0. Process a sale of $10.00 with payment through credit card. The Tax on surcharge should be 0. | Pass | | 2 | Set the surcharge on credit sales as 0.5%. The tax code for item surcharge is TAX inclusive, Rate =9. Process a sale of $10.00 with payment through credit card. The Tax on surcharge should be 0.4
| Pass |
Environment Details - OS version: Windows Server 2012
- Application version:10.155.0325
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-10-RASHNA
Next Step: - Closure
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