Company: Link Technologies
Case No: L09126. Project: 09.40: LinkSOFT Version 9.4
Logged By: Karishma Kartika Devi (Link Fiji) on 22 Feb 2018 05:39PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 5.00 (Weight: 5.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Karishma Kartika Devi, Rashna, Sanjay, Vineet
Resolve By: Friday, 23 February 2018 12:00 AM [2249 days since logged date]
Status: Closed
Subject: HSUPE appears on the Pay Edit report but does not appear on the AP Invoice view in ESS and in Jiwa
Summary:    

Problem Details

A fortnightly pay run was updated for one employee. HSUPE appears on the pay edit report.

Find below snap:

Figure 1: Pay Edit report

However, the AP Invoice view in ESS does not reflect HSUPE hence causing the same result to be integrated into Jiwa.

Find below snap of AP invoice view and Jiwa creditor purchases.


Figure 2: AP Invoice View

Figure 3: Jiwa Creditor Purchases


Environment Details:

Server name: LINKQA3

Database name: LINKSOFT

User: Manager


Audit Notes:
23 Feb 201808:09AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-02-2018 08:09 AM Time Taken: 1.00

Hi Rashna,

Please review all cases before assigning to development.

regards
Sanjay/Alvis


23 Feb 201801:24PM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 23-02-2018 01:24 PM Time Taken: 1.00

Hi ALvis, 

Assigning case as per GTM session with Vineet.

Issue was replicated in 

  • CLIENT-CAAF-LINKSOFT on QA4
  • CLIENT-CAAF-JIWA on QA4
  • Payrun ID 139.
Regards
Rashna  

23 Feb 201802:42PM Comment 3 by Alvis (Link Technologies) Case 9126 added to project 8.3
23 Feb 201802:51PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 23-02-2018 02:51 PM Time Taken: 1.00
Resolved issue with creditor number not picking for HSUPE and HPAYE.

26 Feb 201810:32AM Comment 5 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 10:32 AM Time Taken: 2.00

The below environment was used to test this setup:

QA Environment Details

  1. OS version: Window Server 2012 R2 Standard
  2. Application version:9250.000Beta
  3. Database (Demo/New/Client):  DEMO
  4. Server: LINKQA4
  5. Linksoft Database: LINKSOFT-APIJIWA701
  6. Jiwa Database: Jiwa701 
  7. Web Hosted on: 10.0.0.14\ESS
The below areas was tested:
  1. Created Pay with employees having Payment Type as Cash, Cheque and Banks.
  2. Entered Fringe benefits for employees.
  3. Updated Pay and verified the Journal and Creditor Purchase in Jiwa.
Result
  1. Employees with Cheque and Cash had creditor Purchase created.
  2. HPAYE and FPAYE Creditor Purchase successfully was created.
  3. FSUPE and HSUPE Creditor Purchase successfully was created.
  4. Other deductions having creditor code had the Creditor Purchase created successfully.
  5. Reviewed the Journal set. Journals reconciled with GL report and Journals created under GL Journal View
Please review before proceeding to closing this case.

Regards
Vineet Ram



26 Feb 201802:04PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 02:04 PM
Thanks Vineet. 

09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09126 in the subject line of all emails regarding this issue.

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