| Subject: | POS Login Failure Notification Improvements |
| Summary: | When logging into POS, if the Server name is incorrect, or if the database needs upgrading, the message is not clear. There s also a "NULL exception" when the database needs upgrading due to configuration changes. |
| Audit Notes: | Edited by sanjay on 07/12/20 16:57. Edited by alvis on 07/12/20 16:49. Edited by sanjay on 04/12/20 09:50. Edited by sanjay on 30/11/20 15:52. |
| 30 Nov 2020 | 03:50PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 30-11-2020 07:45 PM Time Taken: 8.00 Notes: Edited by sanjay on 30/11/20 15:51. |
| Development work for this case has been completed. The change will be available in version: 12.2.1201 and 12.30.1201 1. The following changes were made(Include Database object names, Program classes and any other relevant information): - When the application starts, we check the Server availability and we extract the Database configuration values. If either fails, we log the message and prompt the user with a message.
- The user is given the option to change the connection details
2. Affected Areas: - POS Login
3. The issue was caused by: - Remove Null exception when logging into POS where the DB needs to be upgraded
4. Notes:
5. Next Step: UAT in 12.2 nd 12.3 ---------------------- Development Reference: |
|
| 30 Nov 2020 | 03:52PM Comment 2 by Sanjay (Link Technologies) ETC was changed from 02/12/2020 to 02/12/2020 |
| 04 Dec 2020 | 04:00PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 07-12-2020 07:36 PM Time Taken: 1.00 Notes: ETC extended from: 02/12/2020 to 07/12/2020 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Create a database "LINKSOFT-DEMO-1221" on server 10.0.0.13. In the "Link Technologies - POS.exe.config" file set the database as "LINKSOFT-DEMO". Login to LinkPOS - The user should not be able to log in as "LINKSOFT-DEMO" is invalid.
- The user should be prompted with a message.
- The user should be given the option to change settings
- Correct database to "LINKSOFT-DEMO-1221"
- Login
| Pass | | 2 | Create a database "LINKSOFT-DEMO-1221" on server 10.0.0.13. In the "Link Technologies - POS.exe.config" file set the server as "10.0.0.12". Login to LinkPOS - The user should not be able to log in as "10.0.0.12" is invalid.
- The user should be prompted with a message.
- The user should be given the option to change settings
- Correct database to "10.0.0.13"
- Login
| Pass - Database Connection Setting opens at login.
- Message - Unable to connect to the server details.
- At close, the message is updated to change settings
|
Environment Details - OS version: Windows Server 2012
- Application version: 12.21.12.04
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-1221
Next Step: - Case to be retested in version 12.30
|
|
| 07 Dec 2020 | 04:50PM Comment 4 by Alvis (Link Technologies) Case L12073 added to project 12.2 |
| 07 Dec 2020 | 04:57PM Comment 5 by Sanjay (Link Technologies) ETC was changed from 07/12/2020 to 07/12/2020 |
| 08 Dec 2020 | 08:24AM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-12-2020 12:23 PM |
| Thanks Rashna |
|