Release 8.1.0.0 |
Case No |
Module |
Description |
INT6284A |
Call |
Enhancements to creating new calls. Added a new menu to crete New Call Templates where we can set defaults and notification rules |
INT6284B |
Call |
New menu added "New Call From Template" which allows users to create new calls by simply choosing a call template |
INT6284C |
System |
Performance improvements - Refactored procedures and dot net code to improve responses |
INT6284D |
System |
Improvements to search functions. Added multi column search that allows users to find values in data grids |
INT6284E |
System |
Addition of Notes and Attachments. Users can now add comments and attachments throughout the application |
INT6284F |
System |
Implementation of new framework for maintenance and configuration and security controls |
INT6284G |
System |
Improvements to System processes options allowing users to configure new processes threads for high volume data processing tasks |
INT6284H |
System |
Added spell checker on all editors and improved editor response |
INT6284I |
System |
Improvements to reporting framework. Added default value options as well as implementation of Crystal Runtime 13.0.12 |
INT6284J |
System |
Improvements to drop down management. Centralised all dropdowns. Added dependancy option |
INT6284K |
Call |
Added color coding to call list to show status. Resolved/closed(BLACK), Comment hours < 24(GREEN), Comment hours > 24(ORANGE), ETC > today(RED) |
INT6284L |
ALERT |
New alert mechanism added which is user configurable. Users can elect to add or remove themselves from notifications. |
INT6284M |
ALERT |
Alerts can be driven from Call Templates and secured from the administration console |