Company: Link Technologies
Case No: L09428. Project: 10.10: LinkSOFT Version 10.1
Logged By: Alvis (Link Technologies) on 12 Jul 2018 11:01AM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 8.00 (Weight: 8.00)
Version: 10.155.0117
Assigned To: Rashna (Edge Business Solutions)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 12 July 2018 11:01 AM [2115 days since logged date]
Status: Closed
Subject: "Checks database consistency and sends an alert with results" process does not use document templates [Created from case 9415]
Summary:    

Hi Rashna,

This process does not use a template. We will add this to version 9.5.

regards
Alvis

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Steps to Replicate


Enable process SYS002. 

  1. Use Default Email Template
  2. Set the To,CC and BCC address on Document Template
  3. When the process is executed, email the is not sent.

Error:  Email not sent to ToAddress, CCAddress, BCCAddress is not specified or Body is empty.

Audit Notes:Edited by sanjay on 05/03/19 08:52. 
12 Jul 201811:01AM Comment 1 by Alvis (Link Technologies) Created from case 9415
25 Jul 201808:37AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-07-2018 12:00 AM Time Taken: 1.00

Hi Sanjay, 

The case header has been updated with verifications from version 949. Please review the case for 9.5 development.

Thanks
Rashna 


26 Jul 201810:55AM Comment 3 by Rashna (Edge Business Solutions) Case 9428 added to project 999
08 Aug 201808:26AM Comment 4 by Sanjay (Link Technologies) Case 9428 removed from project 999
08 Aug 201808:27AM Comment 5 by Sanjay (Link Technologies) Case 9428 added to project 09.5
20 Aug 201811:59AM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 20-08-2018 11:59 AM
Proceed with development

23 Aug 201803:29PM Comment 7 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 23-08-2018 03:29 PM Time Taken: 6.00
Development work for this case has been completed.
The change will be available in version: 95.BETA3

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Combined "Database consistency" check process with Health check
  2. Removed process SY002
  3. Added rules to enable / Disable parts of the health checks, with defaults of "Y" to check individual components
  4. Removed redundant processes - POS011 and replaced with LBO001
  5. Removed ESS024 - No checks to perform
  6. Removed FMS005 - No checks to perform
  7. Removed REC001 - No checks to perform
  8. Removed HEL006 - No checks to perform

2. The issue was caused by:

  1. Improvement and application consolidation made this process redundant

    3. Next Step

    1. UAT

    07 Sep 201804:37PM Comment 8 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-09-2018 04:37 PM Time Taken: 1.00
    System test completed. proceed with UAT. 

    20 Sep 201802:48PM Comment 9 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 20-09-2018 02:48 PM
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1

    Removed process SY002

    Pass
    2

    Added rules to enable / Disable parts of the health checks, with defaults of "Y" to check individual components.

    Users should be able and disable the rules.

    Pass
    3

    Removed redundant processes - POS011 and replaced with LBO001

    Pass
    4
    Removed ESS024 - No checks to perform
    Pass
    5

    Removed FMS005 - No checks to perform

    Pass
    6

    Removed REC001 - No checks to perform

    Pass
    7

    Removed HEL006 - No checks to perform

    Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 10 BETA 3
    3. Setup: Demo 
    4. Server : 10.0.0.10
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios: N/A

    Next Step: Case added to the documentation que.


      25 Sep 201802:43PM Comment 10 by Alvis (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 25-09-2018 02:43 PM
      Documentation completed

      09 Oct 201908:14AM Comment 11 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09428 in the subject line of all emails regarding this issue.

      Document size: 8.6 KB
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