| Subject: | Multiple Minor changes to LinkSOFT to improve Usability, Functionality and Stability |
| Summary: | List of changes implemented that are small in nature. Each change is described in the comments section. |
| Audit Notes: | Edited by sanjay on 26/09/22 13:31. Edited by sanjay on 26/09/22 13:30. Edited by sanjay on 26/09/22 13:30. Edited by sanjay on 15/08/22 10:40. Edited by sanjay on 10/08/22 14:40. Edited by sanjay on 10/08/22 14:38. Edited by sanjay on 10/08/22 14:37. |
| 10 Aug 2022 | 02:37PM Comment 1 by Sanjay (Link Technologies) Case L12770 added to project 14.10 |
| 10 Aug 2022 | 02:37PM Comment 2 by Sanjay (Link Technologies) ETC was changed from 30/06/2022 to 30/09/2022 |
| 10 Aug 2022 | 02:39PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 19-08-2022 02:38 PM Time Taken: 2.00 |
| When helpdesk cases are created/updated, we also update the "LastActivityDate" of the user so that the ARCHIVE process recognises current active users |
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| 25 Sep 2022 | 10:03AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 30-09-2022 09:49 AM Time Taken: 7.00 |
| Added a 10-minute delay when any API call Fails |
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| 29 Sep 2022 | 10:28AM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-10-2022 10:23 AM Time Taken: 2.00 |
| When "Additional Rules" are updated, a duplicate entry is created in the "Rules Content" table. This has been corrected. |
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| 05 Oct 2022 | 02:42PM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-10-2022 02:41 PM Time Taken: 1.00 Notes: ETC extended from: 30/09/2022 to 16/10/2022 |
| When a user is updated, or the user company is updated, the "Last Activity Date" is updated. THis is to prevent the user from being deleted when the "Purge Runs" |
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| 06 Oct 2022 | 04:04PM Comment 7 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 14-10-2022 01:42 PM Time Taken: 8.00 |
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The following tests were performed:Table 1 - Test Results | No | Test Case | Expected Result | Pass/Fail | Comments | | 1 | Create a case for and assign it to a user
| The last Activity date should change
| Pass
|
| | 2 | Add a case comment and assign it to a user
| The last Activity date should change
| Pass
|
| | 3 | Change the API URL so the API Fails
| A 10-minute delay should apply to the API next call
| Pass
|
| | 4 | When Additional Rules are added, we check if an existing ID exists and update it instead of Create
| Updating a rule should not create a duplicate entry
| Pass
|
| | 5 | Update User or User Company updates LastActivityDate
|
| Pass
|
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Environment Details - OS version: Win11
- Application version: 14.10 BETA5
- Setup on:
- Server: LinkQA4
- Database: LinkSOFT
- LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
- Login Details: Standard username and password for user "admin"
Next Step: Closure
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