Company: Link Technologies
Case No: L10519. Project: 10.10: LinkSOFT Version 10.1
Logged By: Sanjay (Link Technologies) on behalf of Sanjeet (Link Business Solutions) on 12 Mar 2019 04:01PM
Priority: High
Product: Point of Sale
Group: Change Request
Time Taken: 5.00 (Weight: 5.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Sanjeet
Resolve By: Thursday, 14 March 2019 12:00 AM [1866 days since logged date]
Status: Closed
Subject: LinkPOS Change Password Feature/Force password change feature
Summary:    

Important notes on creating a new case (Remove this before saving the case)

  1. Subject line should be clear and concise
  2. Case header should have a clear explanation of requirements with examples where possible
  3. Justification for New Feature/Change Request
  4. Suggestions or notes relevant to the case
  5. Test plan and Pass/Fail scenarios
1. Summary of requirements:

We need the option for the user to change the password at POS login. In most supermarket environment, users do not have an email address where the password can be emailed to as per our new design.

2. Request Information (Requester to fill in)
 IDDescription (*Required Fields)Value
 1Customer Name*All POS Clients

1. Change Details: (Requester to fill in)

When a new user is created in POS web by default administrators can set a password and pass the same to the user. Given that most supermarket cashier's don't have an email account, they will never be able to reset their password. We need to re-introduce the force password change at POS login that will allow the cashier to chose a password of their preference. 

For the above reason, we are not able to upgrade major pos clients to V10.

2. TEST PLAN: Place all possible test cases relating to this new feature/Change request (Requester to fill in)

No.Task DescriptionExpected ResultSystem Result
1Create User In POS WebUser Created
2Login with user created in 1 aboveLogin Successful with the default password. Force password popped up.
3The user should be able to change the passwordPassword Changed successfully and POS screen loaded

Audit Notes:Edited by alvis on 19/09/19 09:02. Edited by sanjay on 27/08/19 13:40. Edited by sanjay on 15/07/19 13:50. 
15 Jul 201901:50PM Comment 1 by Sanjay (Link Technologies) Case 10519 added to project 10.146
15 Jul 201901:52PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 15-07-2019 01:52 PM Time Taken: 4.00

Development work for this case has been completed.

The change will be available in version: 10.146

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Added Change Password Functionality to V10.146

2. The issue was caused by:

  1. New Feature

3. Next Step:

  1. UAT

16 Aug 201901:44PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 16-08-2019 01:44 PM
Hi Rashna, Please perform UAT. thx

20 Aug 201908:07AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 20-08-2019 08:07 AM Time Taken: 1.00 Notes: Edited by sanjay on 27/08/19 13:41. 
A Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Create a new user as "Sam". Set the password for the user as 1234567* 

Notes

  1. Users are created as approved with password as 9999999*
  2. Enable "Force Password Change"
  3. Add user on menu 222 and login into POS. This should prompt the user to change password.
  4. Change password to 1234567*.

Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 10.1.147
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA 

Next Step

Closure


    19 Sep 201909:02AM Comment 5 by Alvis (Link Technologies) Case 10519 added to project 10.147
    09 Oct 201908:17AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10519 in the subject line of all emails regarding this issue.

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