Company: Link Technologies
Case No: L11738. Project: 11.40: LinkSOFT Version 11.4
Logged By: Alvis (Link Technologies) on 17 Oct 2019 01:10PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Monday, 23 September 2019 12:00 AM [1652 days since logged date]
Status: Closed
Subject: Unable to generate Pay Summary Report
Summary:    Unable to generate Pay Summary Report. The report gives an error while generating the report. 
Audit Notes:Edited by alvis on 17/10/19 13:10. Edited by alvis on 23/09/19 14:12. 
23 Sep 201912:01PM Comment 1 by Alvis (Link Technologies) Case 11738 added to project 11.004.BETA
23 Sep 201902:12PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 23-09-2019 02:12 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.004

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected the data extraction for the report "Pay Summary Report"

2. Affected Areas:

  1. "Pay Summary Report"

3. The issue was caused by:

  1. An incorrect function used in "Pay Summary Report" caused the data conversion issues.

4. Notes
5. Next Step
: UAT


23 Sep 201902:12PM Comment 3 by Alvis (Link Technologies) Case 11738 removed from project 11.004.BETA
23 Sep 201902:12PM Comment 4 by Alvis (Link Technologies) Case 11738 added to project 11.004.BETA
26 Sep 201912:57PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2019 12:57 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Generate the "Pay Summary Report" and should be generated without errorsPass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.095
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-10-RASHNA

Next Step

  1. Closure

17 Oct 201901:10PM Comment 6 by Alvis (Link Technologies) Case 11738 removed from project 11.004.BETA
17 Oct 201901:10PM Comment 7 by Alvis (Link Technologies) Case 11738 added to project 11.004.BETA
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11738 in the subject line of all emails regarding this issue.

Document size: 4.1 KB
For call complaints, please contact the Managing Director of the company using this form