Company: Link Technologies
Case No: L09182. Project: 09.40: LinkSOFT Version 9.4
Logged By: Fariha Kauser Tafsil (Link Fiji) on 06 Mar 2018 09:27AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Fariha Kauser Tafsil, Rashna, Sanjay
Resolve By: Wednesday, 07 March 2018 12:00 AM [2234 days since logged date]
Status: Closed
Subject: Unable to view Panel score for Vacancy VAC002 in Backoffice in LINKSOFT_New Database
Summary:    Hi Sanjay,

I have created 2 vacancies and had shortlisted them and the Interview panel had performed assessment in ESS.

Site URL:  http://10.0.0.14/ESS_NEW
Database: LINKSOFT_NEW
Version: 929
Location: 10.0.0.14

Steps to replicate issue
  1. Log in Link backoffice
  2. Go to Menu 455 and perform the following:
    >Set interview Date
    >Set the status as Shortlist for applicants
  3. Log in ESS as in the following Employees Profile who are in the Interview Panel; abc0001, abc0002, abc0004, abc0003
    >In Profile ---> InterviewsEnter the Interview Panel Assessment for the 2 applicants (Finance Assistant and Graduate Programmer) and click Submit assessment
  4. Log in Link Backoffice and view the Panel Score

When I view the Panel score in Backoffice; the details appear for VAC001 and is blank for VAC002, kindly refer to the following:

Figure 1- Panel Score for VAC001




Figure 2 - Panel Score for VAC002



Please advise.

Regards,
Fariha

Audit Notes:
06 Mar 201809:57AM Comment 1 by Alvis (Link Technologies) Case 9182 added to project 9.2
06 Mar 201810:01AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-03-2018 10:01 AM Time Taken: 1.00

We have corrected the issue of loading panel score screen for applicants created in back-office instead of RM.

When applicants are created from backoffice, the system creates a profile in RM for the interview process to view applicant details in ESS. The profile created in RM has the username format <CompanyID>-<ApplicantID>. 

The panel score screen was not loading applicants with this combination.

This issue has been resolved in beta10.

regards
Alvis


06 Mar 201804:53PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-03-2018 04:53 PM
System test completed. Please proceed with UAT. 

07 Mar 201804:30PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-03-2018 12:00 AM Time Taken: 1.00
Hi Sanjay, 

This case has been successfully tested.

Please review and close.

Thanks
Rashna

QA Results

Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
Create a applicant from RM - Rashna.Score the applicant and Panel score should be successfully updated  Pass
2
Create a applicant from Backoffice - Sera.Score the applicant and Panel score should be successfully updated Pass

Environment Details

  1. OS version:Windows 7
  2. Application version:9.30.
  3. Database (Demo/New/Client): LINKSOFT_NEW

Steps to reproduce failed scenarios:

Figure 1: Panel Score



    08 Mar 201811:10AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-03-2018 11:10 AM
    Thanks Rashna

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09182 in the subject line of all emails regarding this issue.

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