Subject: | Issue when submitting application in RM |
Summary: | Hi Sanjay, We have tested in 8.2.6. Users are unable to submit the application where the personal information of the applicant is not saved. Steps to Replication - Register on RM with below Details
- Username - Raja
- Full Name - Raja Ram
- Email - Raja@gmail.com.au
- After successful registration, log in to RM.
- In RM, under Personal Information,by default the full name is loaded under "First Name".
- Last Name is not a required field
- Type Ram under "Last Name".
- Enter data in the other required fields
- At the bottom, both "Save Personal Information" and "Next" button is enabled.
- Click on Next.
- Enter the details for "Education". "Experience", "Reference","Attachments" and "Position Requirements".
- Submit the Application
- When submitting the application system gives an error. See Figure 1.
The error occurs because the applicant has not saved the last name, applicant directly clicked on "Next". This was allowed because "Next" button was enabled, and system did not prompt user to save changes after editing records. Figure 1: Error
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Audit Notes: | |
02 Jan 2018 | 10:02AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 02-01-2018 10:02 AM Time Taken: 2.00 |
| The following has been completed to resolve the issue: - Added a flag to the applicant profile select procedure to identify if profile information is complete.
- If the applicant profile is incomplete, we load default values from user registration for the first name, email, and mobile.
- The Next button and Tabs are disabled until the user saves the personal information.
Regards Sanjay/Alvis |
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02 Jan 2018 | 10:02AM Comment 2 by Alvis (Link Technologies) Case 9006 added to project 8.2 |
02 Jan 2018 | 11:29AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 02-01-2018 11:29 AM |
| Please proceed with UAT on build 827. |
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02 Jan 2018 | 01:10PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 02-01-2018 01:10 PM Time Taken: 1.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues No | Test Description | Pass/Fail | 1 | The Next button under Personal Information should be disabled at login | Pass | 2 | Next Button should not be enabled if data is not entered in the required fields
| Pass | 3 | Application should be submitted for users without errors. Tried testing submittion with last name and without a last name | Pass |
QA Environment Details - OS version:Windows 7
- Application version:8.2.7
- Database (Demo/New/Client): LINKSOFT on QA1
Steps to reproduce failed scenarios:
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09 Oct 2019 | 08:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |