Company: Link Technologies
Case No: L09606. Project: 10.10: LinkSOFT Version 10.1
Logged By: Alvis (Link Technologies) on 03 Oct 2018 01:49PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 9.00 (Weight: 9.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 03 October 2018 12:00 AM [2033 days since logged date]
Status: Closed
Subject: Investigate report "Shift Report (80mm Width) and standardize data
Summary:    Investigate report "Shift Report (80mm Width) and standardize data
Audit Notes:Edited by sanjay on 05/03/19 09:56. Edited by alvis on 05/10/18 08:34. Edited by alvis on 05/10/18 08:32. Edited by alvis on 05/10/18 08:31. 
03 Oct 201801:49PM Comment 1 by Alvis (Link Technologies) Case 9606 added to project 10.0
04 Oct 201809:01AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 04-10-2018 09:01 AM Time Taken: 1.00 Notes: Edited by rashna on 04/10/18 09:03. 

Hi Alvis, 

The "Shift Report 80mm" and "Shift Sales Report 80mm"  was modified after the request by HBK. This was paid, attached is the LPO.

In addition, after the reports were made standard the below clients are using it for reconciliation.

  1. HBK
  2. Extra Supermarket
  3. Zens Medical
  4. Yees Cold Storage
  5. Shop Fitting
  6. Consumer Supermarket
  7. Miki Supermarket.
  8. All other medical firms and mini markets.

Business Process

  1. Above clients have multiple cashiers with multiple shifts in a day.
  2. The shift is reconciled by the Supervisors.
  3. The cashier only holds the shift. NO shift report is printed at shift HOLD.
  4. The supervisor than prints the shift report from BO to reconcile.
  5. The above clients have only 80mm receipt printers on site.
    1. Example, HBK has 26 sites.
    2. Each shop has a POS bundle with 80mm printer.
    3. Reconciliation is done at each site for banking. HO only verifies the amounts submitted by the supervisors.
    4. Supervisors generate the "Shift Report 80mm" and "Shift Sales Report 80mm" for reconciliation.
    5. All receipts are printed on the 80mm printer.

    Hence, we need to keep the report to maintain the current functionalities. 

Thanks
Rashna

04 Oct 201811:12AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-10-2018 11:12 AM Time Taken: 4.00
Development work for this case has been completed.
The change will be available in version: 10 Beta7

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Renamed report from "Shift Report (80mm width)" to "Shift Close Report (80mm) - Consolidated Summary"
  2. Each shift's reconciliation is shown separately.
  3. Consolidated summary for the report is shown at the end of the shift reconciliation.

2. The issue was caused by:

  1. Incorrect data showed when partial close is used.

    3. Next Step

    1. UAT

    05 Oct 201808:35AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-10-2018 08:35 AM Time Taken: 1.00
    System test completed. Updated report description which will be available on next build. Proceed with UAT.

    08 Oct 201802:34PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-10-2018 02:34 PM Time Taken: 2.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1

    Renamed report from "Shift Report (80mm width)" to "Shift Close Report (80mm) - Consolidated Summary".

    Pass
    2

    Each shift's reconciliation is shown separately.

    Pass
    3

      Consolidated summary for the report is shown at the end of the shift reconciliation.

      Pass
      4Process transaction as per the test plan. Verify that the receipt has correct figures.Pass

      Figure1: Test Results

      Environment Details

      1. OS version: Windows Server 2012
      2. Application version: 10 Beta 7
      3. Setup: Demo
      4. Server : 10.0.0.10
      5. Database: LINKSOFT-DEMO-10-RASHNA

      Steps to reproduce failed scenarios: N/A

      Next Step: for documentation


        09 Oct 201809:13AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 09:13 AM Time Taken: 1.00

        Hi Sanjay, 

        Documentation updated on the case under BO Inventory, Purchasing -- POS Reports -- Operational -- Shift Report 80mm Consolidated Summary.

        Thanks
        Rashna


        09 Oct 201810:08AM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 10:08 AM
        Thanks Rashna 

        09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
        Attachments:
        General Documents - Case: 9606:LPO 131259.pdf
        If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09606 in the subject line of all emails regarding this issue.

        Document size: 45.4 KB
        For call complaints, please contact the Managing Director of the company using this form