Hi Sanjay,

Same issue can be replicated on our  Link Demo environment.

Setup Details:Setup Details;

1. Environment: https://linktechnologies.com.au/DEMO-LinkSOFT-EDGE
2. Pay ID: 484

Regards,

Sitla

This is the same issue Vineshwar had last week. The Help file has the details on how this needs to be set up.

Please read the helpdesk policy on how to handle support cases with development.

Help Guide does not state that branch code ending with a extra zero needs to be input with Bank account number under Direct Credit.

Example:

BSP 060XXXXXX

WBS 030XXXXXXXXXX

The issue was resolved by attaching the branch codes with Bank Number.

Test Results:

Hi Sitla,

Confirmed, your test file is in correct format.

Sitla.

Bula Team,

In the employee Paysetup (Direct Credit) we enter the 2 digit branch plus an extra zero and the account number of the employee. When we do this, the "Detail Record Narrative" shows the correct account number of the employee.

When we exclude the 3 digit branch number the "Detail Record Narrative" is missing part of the account number.

To resolve the issue we will change the ANZ Diskpay - All Documentation as follows:

1. In the section "steps to configure ANZ Diskpay" add the following text as item 5.
2. Enter the employee's bank account details in menu "Employee Profile -> Employee Pay Setup -> Direct Credit "
3. Employees bank account should be saved as "two digit mapping number from the table above plus zero the employee account number". Example:
4. Employee with ANZ bank, enter "020xxxxx" where "xxxx" is the employees account number
5. Employee with HFC bank, enter "070xxxxx" where "xxxx" is the employees account number