Company: Link Technologies
Case No: L12187. Project: 12.30: LinkSOFT Version 12.30
Logged By: Alvis (Link Technologies) on 01 Mar 2021 01:38PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 6.00 (Weight: 6.00)
Version: 12.32
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 05 March 2021 11:59 PM [1151 days since logged date]
Status: Closed
Subject: 4 copies of the delivery docket printed when the "Delivery Docket - 2 copies" option is selected
Summary:    

The system prints 4 copies of the delivery docket when the "Delivery Docket - 2 copies" option is selected.

Proposed changes:

  1. Rename the menu "Delivery Docket - 2 copies" to "Delivery Docket - 2 sets" where 1 set = 1 customer copy and 1 accounts copy.
  2. We should use email and print framework instead of hardcoding 2 copies.
  3. Consider a popup that allows the user to choose customer copy or accounts copy and enter the number of prints.
Audit Notes:Edited by sanjay on 12/03/21 15:51. Edited by alvis on 03/03/21 13:08. Edited by sanjay on 03/03/21 08:08. Edited by alvis on 01/03/21 13:38. 
03 Mar 202108:08AM Comment 1 by Sanjay (Link Technologies) Case L12187 added to project 12.3
03 Mar 202110:21AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-03-2021 03:04 PM Time Taken: 5.00

PART A - Development work for this case has been completed.

1. The change will be available in version: 12.32.0303

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Changed menu name to "Delivery Docket". Removed the word "2 copies"
  2. Print one copy for Customer and One copy for Accounts
  3. The standard framework used for Email and Print
     

3. Affected Areas:

  1. Delivery Print 

4. The issue was caused by:

  1. Correction to print delivery report

5. Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): 

----------------------

PART C - Development Reference (Place descriptor for objects changed):

1. Changes implemented was according to the approved design (Y/N): Yes


03 Mar 202101:08PM Comment 3 by Alvis (Link Technologies) ETC was changed from 05/03/2021 to 05/03/2021
12 Mar 202103:51PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-03-2021 09:51 PM
For UAT

15 Mar 202101:49PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 15-03-2021 05:40 PM Time Taken: 0.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
Changed menu name to "Delivery Docket". Removed the word "2 copies"
Pass
2
Print one copy for Customer and One copy for Accounts
  1. Create a delivery batch with item 01099.
  2. Print the "Delivery Docket".
  3. Two documents should be printed:
    1. Customer Copy
    2. Accounts Copy
Pass
3

The standard framework used for Email and Print

  1. Print - This should print 2 copies of the receipt ( Customer and Accounts Copy)
  2. Email - This should email the customer copy of the customer (1 st Email), the email copy is the account copy that will be emailed to the second email. 
  3. Email and Print - This should email the customer copy of the customer and print 2 copies of the receipt ( Customer and Accounts Copy) 
  4. Cancel - Do nothing 
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1222BETA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-123

Next Step: 

  1. Documentation

    23 Mar 202109:43AM Comment 6 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 23-03-2021 03:34 PM Time Taken: 0.50
    Documentation updated

    24 Mar 202111:18AM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-03-2021 05:17 PM
    Thanks guys

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12187 in the subject line of all emails regarding this issue.

    Document size: 9.3 KB
    For call complaints, please contact the Managing Director of the company using this form.