Company: Link Technologies
Case No: L08463. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 12 Apr 2017 01:12PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 8.00 (Weight: 8.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Thursday, 13 April 2017 12:00 AM [2543 days since logged date]
Status: Closed
Subject: The page keeps on loading when users change date under Time by Week
Summary:    

Hi Sanjay,

When users change the week date under Time View by week the page keeps on loading

Steps to Replicate

  1. Create a Time entry for week 10/04/2017
  2. Create a Time Entry for week 17/04/2017.
  3. Open the Time by week . This open week 10/04/2017 details
  4. Change the date to 17/04/2017.
  5. The page keeps on loading 
  6. If we expand into the details of 17/04/2017 this shows data for 10/04/2017
Audit Notes:
12 Apr 201711:31AM Comment 1 by Alvis (Link Technologies) Case 8463 added to project 8.11
12 Apr 201701:11PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 12-04-2017 01:11 PM Time Taken: 3.00
Hi Rashna, Sanjay has resolved the issue in beta3.

13 Apr 201703:46PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 14-04-2017 12:00 AM Time Taken: 1.00
Hi Sanjay 

1. Was this test completed using Demo / New / Other database? Demo
2. Did the test pass or fail? Failes
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
4. Data verified, saved, edit, delete/void?N/A
5. Documentation update required? No
Additional Details (Risks, issues, special conditions required for this test to pass etc):

This has been tested in :

  1. Chrome Version 57.0.2987.133 - Failed
  2. IE version 11.0.96000.18638 - Passed

Test Plan

  1. Create a Time Entry for 10/04/2017
  2. Create another time entry as 17/04/2017
  3. Log into ESS. Navigate to Time View by week. Change the date of the week to 17/04/2017 or any other date. Navigate to a different menu, come back and change the date. This also causes loading
  4. The page starts to load 



19 Apr 201701:29PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 19-04-2017 01:29 PM Time Taken: 3.00

Hi Rashna,

Sanjay has resolved the loading issue. Updates in Beta4.


19 Apr 201702:41PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 20-04-2017 12:00 AM Time Taken: 1.00
1. Was this test completed using Demo / New / Other database? Demo
2. Did the test pass or fail? Pass
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
4. Data verified, saved, edit, delete/void? N/A
5. Documentation update required? 
Additional Details (Risks, issues, special conditions required for this test to pass etc): 

Test Plan

Case has been tested with plan as in the steps in the header.

The case has been tested in Chrome and Internet Explorer


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08463 in the subject line of all emails regarding this issue.

Document size: 2.6 KB
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