Company: Link Technologies
Case No: L12202. Project: 12.30: LinkSOFT Version 12.30
Logged By: Rashna (Edge Business Solutions) on 22 Mar 2021 11:55AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 12.32
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Tuesday, 23 March 2021 11:59 PM [1103 days since logged date]
Status: Closed
Subject: Searching for a customer in "LinkPOS" inserts an error in the "Event Log"
Summary:    

Steps

  1. Select the "Credit Option" in LinkPOS.
  2. Open "Customer Search Form".
  3. Type 116.
  4. Click on "Search".
  5. Review "Event Log".
    1. Error - "Cannot use a CONTAINS or FREETEXT predicate on column 'FirstName' because it is not full-text indexed."
Audit Notes:Edited by rashna on 09/04/21 15:12. Edited by sanjay on 24/03/21 11:22. 
22 Mar 202101:04PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 22-03-2021 05:03 PM Time Taken: 4.00
Corrected customer search procedure. Rashna has verified this works correctly.

09 Apr 202103:12PM Comment 2 by Rashna (Edge Business Solutions) ETC was changed from 23/03/2021 to 23/03/2021
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12202 in the subject line of all emails regarding this issue.

Document size: 0.5 KB
For call complaints, please contact the Managing Director of the company using this form