Company: Link Technologies
Case No: L08783. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 28 Aug 2017 01:58PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 1.00 (Weight: 4.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna
Resolve By: Tuesday, 29 August 2017 12:00 AM [2405 days since logged date]
Status: Closed
Subject: Unable to generate "Sales by Category" report
Summary:    

User advised that they are unable to generate "Sales by Category" report.

Version 817.

Test the report by generating the report with Category 'CON'

Error:

 

Audit Notes:
28 Aug 201701:59PM Comment 1 by Alvis (Link Technologies) Case 8783 added to project 8.18
05 Sep 201709:02AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 05-09-2017 09:02 AM
Resolved issue with Sales by category report. Updates on ftp individual patch.

20 Sep 201709:19AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 20-09-2017 09:19 AM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Tested case with 818 Beta 1 in QA1. Database LINKSOFT DEMO and Client Database

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1 Sales by Category report should be successfully generated Pass
2 All filters on the report should be functional Pass

WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08783 in the subject line of all emails regarding this issue.

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