Company: Link Technologies
Case No: L08665. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 10 Jul 2017 03:14PM
Priority: Low
Product: Payroll & HR
Group: Software Defect
Time Taken: 5.00 (Weight: 5.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna
Resolve By: Tuesday, 11 July 2017 12:00 AM [2481 days since logged date]
Status: Closed
Subject: Error in Uploading CSV file to Navision FMIS
Summary:    

Hi Sanjay, 

Case 8399 was developed in 813.

We forwarded a sample CSV file to the customer to review.

They get the below error when uploading the csv file from 813

Attached is a sample from version 813 and current file from the customer that is successfully uploaded.

Audit Notes:
11 Jul 201708:30AM Comment 1 by Alvis (Link Technologies) Case 8665 added to project 8.14
11 Jul 201703:14PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 11-07-2017 03:14 PM Time Taken: 2.00

Hi Rashna,

I have changed the GL Output file to match entries in GL report.

Please apply the update from FTP "8.13.000_CASE8665_GLOutputFile.zip".

regards
Alvis


12 Jul 201707:08AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-07-2017 07:08 AM Time Taken: 2.00
1. Was this test completed using Demo / New / Other database? Reddy Group Database
2. Did the test pass or fail? Passed
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
4. Data verified, saved, edit, delete/void? N/A
5. Documentation update required?
Additional Details (Risks, issues, special conditions required for this test to pass etc):

The following areas were tested.

  • Upgraded Reddy Group database to 813. Applied patch.
  • Created a pay for the two employees. Attached are the files.
  • Employee ID is now output on the GL Report and csv file to denote any deductions. Applicable for Shoe Deduction scenarios.
  • The csv file has been corrected to only have the account code under the GL Account field. Files will now be uploaded into Navision.
  • The amount per GL now reconciles with the amount on the GL report and the csv file.

Output file sent to client to verify upload into Financials. Call will be closed once we get a confirmation from the client.

Regards
Rashna




12 Jul 201703:24PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-07-2017 03:24 PM Time Taken: 1.00

Hi Team, 

Krishan called advised file is correct and was successfully uploaded into Navision.

Case now closed.


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08665 in the subject line of all emails regarding this issue.

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