Company: Link Technologies
Case No: L09161. Project: 09.40: LinkSOFT Version 9.4
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 02 Mar 2018 08:25AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 1.50 (Weight: 1.50)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay
Resolve By: Saturday, 03 March 2018 12:00 AM [2247 days since logged date]
Status: Closed
Subject: Employee Profile screen freezes after user clicks on new and refreshes the screen
Summary:    

Hi Sanjay,

The profile screen freezes after user click on new and thus refreshes the screen

Steps to Replicate:

  1. Navigate to menu 321
  2. Click on "NEW"
  3. Click on the "refresh" icon
  4. Try click on another employee
  5. The screen does not do anything

Note: This occurs in both Demo and New database.

Environment Details for New database:

Server: 10.0.0.14
Database: LINKSOFT928_NEW

Environment Details for Demo database:

Server: 10.0.0.14
Database: LINKSOFT928_DEMO

Regards
Aarti


Audit Notes:
02 Mar 201804:47PM Comment 1 by Alvis (Link Technologies) Case 9161 added to project 9.2
05 Mar 201808:08AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 05-03-2018 08:08 AM Time Taken: 1.00
We have resolved the issue by enabling the find panel when search icon is clicked.

05 Mar 201804:47PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-03-2018 04:47 PM
System test for BETA 9 completed. Please proceed with UAT using 929 (Beta 9) 

06 Mar 201808:43AM Comment 4 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2018 12:00 AM Time Taken: 0.50
QA Results
Step 1 - Developer will perform test based on test cases provided
Step 2 - Product expert to complete Product QA based on test cases.

Test cases are provided on the case header before the case is approved for development.

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
Navigate to menu 321PASS
2
Click on newPASS
3
Click on "refreshPASS
4
Click on other employee ID
PASS

The issue mentioned in the case has been resolved.

Environment Details for New database:

Server: 10.0.0.14
Database: LINKSOFT_NEW

Kindly review.

Thanks
Aarti


06 Mar 201809:56AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2018 09:56 AM
Thanks Aarti

09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09161 in the subject line of all emails regarding this issue.

Document size: 6.7 KB
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