Company: Link Technologies
Case No: L12734. Project: 14.10: LinkSOFT version 14.10 - October 2022
Logged By: Sitla Sharma (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 27 May 2022 10:20AM
Priority: High
Product: Point of Sale
Group: Change Request
Time Taken: 22.50 (Weight: 22.50)
Assigned To: Development
Circulation: Development, Sanjay, Sitla Sharma, Vineshwar Prasad
Resolve By: Friday, 07 October 2022 06:38 PM [705 days since logged date]
Status: Closed
Subject: Request for New Label Report to accommodate Jewelry Barcode -81 mm x 12 mm - Rupam Trendz
Summary:    
Section A - Briefly explain what the change is about

Rupam Trendz specializes in selling Jewelry and clothing and requires a barcode label format which can facilitate his product scanning.

Section B - Explain in detail what this change is about

The jewellery tag size is 81 mm x 12 mm (with a 25 mm non-printable area from the right-long thin one). The current report generated from the POS system shows the price, the product description and the barcode vertically one line below each. Refer to Figure 1.

However, due to the nature of the jewellery tags, this makes the barcode not big enough to be read by the scanner. Hence requesting, if you can make the barcode in one part and the product description, price and weight in one part. Refer to Figure 2.
  1. 25 mm non-printable area from the right-long thin one

56mm x 12mm - Center Perforated

  1. 28mm  from left to print Barcode and Barcode Number - Center Aligned
  2. 28 mm in the middle to print Product Description & Weight second Row Price. Center Aligned

Figure 1: Current print from the system - Due to label size. Cannot be used.

New Report to facilitate the below label design.

Figure 2: Expected label printout.

Section C - Provide a Test plan for this change

Should be able to Scan Barcode Label

Audit Notes:Edited by sanjay on 10/09/22 15:20. Edited by sanjay on 10/09/22 15:18. Edited by sanjay on 10/09/22 09:18. Edited by sanjay on 09/09/22 08:58. Edited by sanjay on 11/08/22 16:03. Edited by sanjay on 31/05/22 15:50. 
27 May 202208:10AM Comment 1 by Sitla Sharma (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-05-2022 08:07 AM Notes: ETC extended from: 27/05/2022 to 28/05/2022

Hi Sanjay,

Can you check if this is all what is required to complete this request please.

Client needs this urgently.

Sitla.


27 May 202209:35AM Comment 2 by Sanjay (Link Technologies) Assigned To: Sitla Sharma (Edge Business Solutions) Followup Date: 27-05-2022 09:32 AM Time Taken: 1.00 Notes: Edited by sanjay on 10/09/22 15:19. 

*** I have updated the case header, corrected spelling mistakes and cleaned up spaces

HI Sitla, We can do a new Label report for this. The following will be required:

  1. A sample copy of the label
  2. Time allocated with your consultant to print and test margins once the report is developed

27 May 202210:17AM Comment 3 by Sitla Sharma (Edge Business Solutions) This comment has been removed
27 May 202210:22AM Comment 4 by Sitla Sharma (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-05-2022 02:21 PM Notes: ETC extended from: 28/05/2022 to 29/05/2022
Please proceed with Development.

30 May 202201:53PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sitla Sharma (Edge Business Solutions) Followup Date: 30-05-2022 05:47 PM Time Taken: 2.00
*** Skype discussion ***
Sitla, 1:46 PM
Can we have the development work done? customer is requesting

1:47 PM
Case no?

Sitla, 1:47 PM
L12734

1:49 PM
That's the one I will allocate this afternoon. I can then allocate a time later this week to have it tested with Vineshwar, possibly Thursday 10 am

Sitla, 1:50 PM
ok

1:50 PM
Also, I had a quick look at the case, you don't have a test plan in place, and I won't be able to allocate to a project until there's a test plan

The test plan should have a sample output based on the demo environment Products.

Also, In "Figure 2", the expected output has the words "Sample Text". Where does this come from?


02 Jun 202210:37AM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 08-06-2022 02:26 PM Time Taken: 2.00 Notes: ETC extended from: 29/05/2022 to 08/06/2022

Hi Sitla, follow up on this case, please provide details (see comment 5 on 30th May) as I cannot start development until I have all the details.

Also, I don't have the measurements. Refer to comment 2 item 1. If you cannot send me a full label, send me the dimensions shown below.

I have extended the delivery date as I have not received a response since 30th May.

Figure 1 - Dimensions for the label



02 Jun 202205:40PM Comment 7 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 02-06-2022 09:27 PM Time Taken: 2.00 Notes: Edited by vineshwar on 02/06/22 17:46. 
New Feature: Label - Inventory Barcode - Roll (81 x 12 mm)
  1. Width: 81 mm
  2. Height: 12 mm
Figure 1: Sample from Client


Figure 2: Dimensions


Figure 3: Sample from Demo Environment


Details;
  1. Application Host on: https://linktechnologies.com.au/DEMO-LinkSOFT-EDGE
  2. Product Code: JEW001

14 Jun 202211:30AM Comment 8 by Sanjay (Link Technologies) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 14-06-2022 03:12 PM Time Taken: 2.00

Hi Vineshwar, can you provide the size based on comment 6. Example:

  1. Label a - Full width of the roll = ??
  2. Label b - Continuous feed roll
  3. Label 3 - Width of the printable label
  4. Label d - 12 mm
  5. Label e - The gap between two labels

Next Step:

  1. The label will be folded when attached to the item, therefore we cannot print in the middle of the label
  2. Use Font ??
  3. Use font size ??
  4. Do we WRAP the product description?
  5. Using Google sheets, can you place 3 examples of the output.
    1. Include one with the longest Product Description that you will need
    2. Include one with the longest product code (at least 13 characters). If the limit of the Product code is less, please state this in this case.
  6. Ensure the scanner can scan this size of the barcode
  7. What is the highest price of an item
  8. What is the highest weight of an item

11 Aug 202209:07AM Comment 9 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 15-08-2022 12:46 PM Time Taken: 2.00 Notes: ETC extended from: 08/06/2022 to 15/08/2022
Details of Label;
  1. Label a - Full width of the roll = 87 mm
  2. Label b - Continuous feed roll = 33 mm
  3. Label c - Width of the printable label = 56 mm
  4. Label d - Height = 12 mm
  5. Label e - The gap between two labels = 3 mm
Others;
  1. The label will be folded when attached to the item, therefore we cannot print in the middle of the label
  2. Use Font ?? Arial (need best suggestions from the system)
  3. Use font size ?? 12 pts (need best suggestions from the system)
  4. Do we WRAP the product description? Yes
  5. Using Google sheets, can you place 3 examples of the output [Link]
    1. Include one with the longest Product Description that you will need
    2. Include one with the longest product code (at least 13 characters). If the limit of the Product code is less, please state this in this case.
  6. Ensure the scanner can scan this size of the barcode. 
  7. What is the highest price of an item? $99,000.00
  8. What is the highest weight of an item? 900.00 grams

11 Aug 202204:03PM Comment 10 by Sanjay (Link Technologies) Case L12734 added to project 14.20
11 Aug 202204:03PM Comment 11 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 30-09-2022 08:03 PM
Added to next build

09 Sep 202208:58AM Comment 12 by Sanjay (Link Technologies) Case L12734 added to project 14.10
10 Sep 202212:24PM Comment 13 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 13-09-2022 01:58 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version:14.01

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added new report named: Label - "Inventory Barcode - Roll (81 x 12 mm)" 
  2. Used the following parameters:

3. Affected Areas:

  1. New Report

4. The issue was caused by:

  1. New feature

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


Figure 1 - New Report with Parameters




10 Sep 202203:18PM Comment 14 by Sanjay (Link Technologies) ETC was changed from 15/08/2022 to 30/09/2022
27 Sep 202210:57AM Comment 15 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-09-2022 02:50 PM Time Taken: 4.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Generate report "Barcode 81 mm x 12 mm"
Results should match with comment 7 dimensions
Pass
Long descriptions overlap on the Barcode
2


The printer used was a Laser printer with standard A4 size. More tests are required on-site with the actual printer

Environment Details

  1. OS version: Win11
  2. Application version: 14.10
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: On-Site testing required


05 Oct 202202:39PM Comment 16 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-10-2022 06:38 PM Notes: ETC extended from: 30/09/2022 to 07/10/2022
Hi Vineshwar, Please run tests on-site using the client's Printer to confirm this is displaying correctly. The BETA install files are on FTP.

06 Oct 202204:05PM Comment 17 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-10-2022 08:05 PM Time Taken: 0.50
Hi Vineshwar, Can you look at case L12734 when you have a moment? (Skype Message @ 1.43 PM)

07 Oct 202202:43PM Comment 18 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 11-10-2022 06:42 PM Time Taken: 1.00
Since there is a delay in "On-site alignment" testing, we will release this report and create a Patch when On-Site results are available.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12734 in the subject line of all emails regarding this issue.

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