Company: Link Technologies
Case No: L09326. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 06 Jun 2018 01:12PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 1.00 (Weight: 1.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Thursday, 07 June 2018 12:00 AM [2152 days since logged date]
Status: Closed
Subject: Unable to "Reprint" a return docket with VMS setup
Summary:    
Hi Sanjay,

I have tested the case in version 9400 Beta 4.

Issue: Unable to "Reprint" a return from the system.

Steps to Replicate

  1. Enable ESDC
  2. Sell item 9415587.
  3. Process the return of the sale in 2 above.
  4. Reprint the return made in 3 above.
  5. The system gives an error:

Note: Return docket is reprinted with setup without VMS.

Error :


Audit Notes:
06 Jun 201801:44PM Comment 1 by Alvis (Link Technologies) Case 9326 added to project 09.4
08 Jun 201812:44PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 08-06-2018 12:44 PM

Hi Rashna, There are many changes for VMS in BETA 5 and this could be the reason I cannot reproduce the issue.

Can you test this in BETA 5 and let me know if this is still an issue?

Regards
Sanjay


11 Jun 201810:34AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-06-2018 12:00 AM Time Taken: 1.00

Hi Sanjay, 

This case has been successfully tested.

Documentation is not required for the case.

Test Environment

  • Version 9400 Beta 5
  • Database - LINKSOFTQA on LINK008
  • OS - Windows 

Test Plan

  1. Enable ESDC
  2. Sell item Milky Cool.
  3. Process the return of the sale in 2 above.
  4. Reprint the return made in 3 above. The receipt should be printed without errors - Pass

Figure 1: Receipt Print Outs


Thanks

Rashna


11 Jun 201803:51PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-06-2018 03:51 PM
Thanks Rashna

09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09326 in the subject line of all emails regarding this issue.

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