1. Description:
One of the requirements for VMS is to Print FRCS SDC Invoice number of the original Invoice on the "Returns Docket" Example below is an original invoice was raised with SDC Invoice Number
"XCP44PRU-T5UX48AJ-3". When the return of the same Invoice is done, the "Ref. No" should be " XCP44PRU-T5UX48AJ-3". "LTRC0000000090" in figure 1 below is should be "XCP44PRU-T5UX48AJ-3".
Figure 1
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--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---
Has the problem been solved?:
Steps taken to resolve the issue:
Has the final solution review been done with the customer? (Yes/No) Notes from discussion with customer: