Company: Link Technologies
Case No: L09008. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 28 Dec 2017 02:33PM
Priority: Medium
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 29 December 2017 12:00 AM [2312 days since logged date]
Status: Closed
Subject: Help icon is not working on the Institution Menu 404.
Summary:    

Hi Sanjay, 

I have tested the case with 8.2.6

The help icon is not working on the Institution Menu 404.

Steps 

  1. Log into Backoffice
  2. Navigate to Menu 404.
  3. Click on the help icon. Nothing happens here.
Audit Notes:
02 Jan 201810:26AM Comment 1 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 02-01-2018 10:26 AM Time Taken: 2.00

Changed "Context ID" in the help file for "Institution" page to (menu id) 404.



02 Jan 201810:26AM Comment 2 by Alvis (Link Technologies) Case 9008 added to project 8.2
02 Jan 201811:30AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 02-01-2018 11:30 AM
Please proceed with UAT on build 827. 

02 Jan 201812:27PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 02-01-2018 12:27 PM Time Taken: 1.00
QA Results
Step 1 - Developer will perform test based on test cases provided
Step 2 - Product expert to complete Product QA based on test cases.

Test cases are provided on the case header before the case is approved for development.

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
Click on the help icon and the help file should openPass
2
The file should open with Institution page selected.Pass
 

Figure 1: Guide


QA Environment Details

  1. OS version: Windows 7
  2. Application version: 8.2.7
  3. Database (Demo/New/Client): LINKSOFT

Steps to reproduce failed scenarios:



    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09008 in the subject line of all emails regarding this issue.

    Document size: 3.6 KB
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