Company: Link Technologies
Case No: L08124. Project: 08.20: LinkSOFT Version 8.2
Logged By: Vineet (Link Business Solutions) on 18 Nov 2016 07:35AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 1.50 (Weight: 1.50)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Vineet
Resolve By: Saturday, 19 November 2016 12:00 AM [2716 days since logged date]
Status: Closed
Subject: Shift Sales Report (80mm) gives Crystal Report Windows Form Error when generating
Summary:    
1. Description: 
     The Shift Sales Report (80mm)  gives the below error when generating after making amendments as per customer case 5317. 


2. Environment Details
Machine Name
 
User name:
 
Operating System:
 
Browser name/Version:
 
Other 
3. Steps to recreate
a. Apply the update 8.07.023_CASE5317_XXXXX_ShiftSalesReport80mm.zip to any Linksoft Demo database
b. Generate this report
c.The above error is displayed.
d.
4. Current Behaviour:
     The report produces the above error when generating
5. Expected Behaviour:
     Report should generate successfully grouping products under their respective prices they have been sold at
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--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---
Has the problem been solved?:

Steps taken to resolve the issue:

Has the final solution review been done with the customer? (Yes/No)  Notes from discussion with customer:

Audit Notes:
18 Nov 201610:38AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 18-11-2016 10:38 AM Time Taken: 1.00

Hi ALvis,

The report is successfully generated now. However, if we select "date from" and "date to" as the same example 15/11/2016 to 15/11/2016  (with and without shift ID filter) the report comes blank. 


Regards
Rashna


18 Nov 201612:36PM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 18-11-2016 12:36 PM

Hi Alvis, 

We have identified that when we process a return on the system, the Shift Close Report shows a negative sale under promotional price. The return was for an item sold at normal price. This return should be offset from the original sale quantity.

.

Regards
Rashna


21 Nov 201602:08PM Comment 3 by Alvis (Link Technologies) Case 8124 added to project 8.07.24
23 Nov 201608:16AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-11-2016 08:16 AM
Hi Rashna, is this still an issue?

23 Nov 201608:29AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-11-2016 08:29 AM Time Taken: 0.50

Hi Alvis, 

This is successfully tested and applied on site.

Case closed


08 Dec 201603:31PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 08-12-2016 03:31 PM
We have tested this in a previous case for this project.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08124 in the subject line of all emails regarding this issue.

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