Subject: | Unable to login to FMSPortal with a new user |
Summary: | 1. Problem Details Issue
Unable to login to FMSPortal with a new user Steps to Replicate
- Created a new user (Stacy)
- Approve the user and assign role
- Log out from admin account
- Log in to FMS portal with the new user credentials
- The system will give the below message
2. Error Message (Include screenshot of error)
3. Environment Details
Version 946 GA Database LINKSOFTFMIS on QA1 - New Database Database JIWAFMIS on QA1 - Demo Setup User Credentials Stacy 12
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Audit Notes: | |
21 Jun 2018 | 01:04PM Comment 1 by Alvis (Link Technologies) Case 9362 added to project 09.4 |
21 Jun 2018 | 02:16PM Comment 2 by Alvis (Link Technologies) Case 9362 removed from project 09.4 |
21 Jun 2018 | 02:17PM Comment 3 by Alvis (Link Technologies) Case 9362 added to project 09.4 |
21 Jun 2018 | 02:32PM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 21-06-2018 02:32 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 9.4.7 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Changed web framework to get database version from table LT_SYS_ApplicationLicence based on the LicenceGroup.
2. The issue was caused by: - Database version was picked from an old licensing table.
3. Next Step - UAT
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21 Jun 2018 | 04:11PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 21-06-2018 04:11 PM |
| System test completed. Proceed with UAT on version 947 BETA7. |
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22 Jun 2018 | 11:00AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-06-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay,
This case has been successfully tested.
Documentation is not required for the case.
Test Environment - Version 9.4 Beta 7
- Database - LINKSOFTNEW on QA1
Test Plan - Create a new user Stacy with password 12. The user should be able to log into FMIS without error - Pass
- Register a new user Rashna with password 12. The user should be able to log into FMIS without error - Pass
Thanks Rashna |
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22 Jun 2018 | 01:30PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 22-06-2018 01:30 PM |
| Thanks Rashna |
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09 Oct 2019 | 08:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |