Company: Link Technologies
Case No: L09309. Project: 09.40: LinkSOFT Version 9.4
Logged By: Sanjay (Link Technologies) on 24 May 2018 11:49AM
Priority: Low
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 25 May 2018 12:00 AM [2164 days since logged date]
Status: Closed
Subject: Receipt Layout "Customer Name" wraps below the line
Summary:    

Issue: When the company name is long and wraps on the 80mm receipt, the name flows below the header line.

The company name should be above the header line.

Figure 1 - Receipt printout showing company name wrap issue

Audit Notes:
24 May 201811:49AM Comment 1 by Sanjay (Link Technologies) Case 9309 added to project 09.4
25 May 201808:25AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 25-05-2018 08:25 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4 Beta4

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed report file layout to move the line to print below the customer name.

2. The issue was caused by:

  1. Report line layout was incorrectly formatted.

    3. Next Step

    1. UAT

    04 Jun 201802:58PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 04-06-2018 02:58 PM Time Taken: 1.00
    System test completed. Line is displayed below the account name.

    05 Jun 201810:45AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-06-2018 12:00 AM Time Taken: 1.00
    Hi Sanjay,

    This case has been successfully tested.

    Documentation is not required for the case.

    Test Environment
    • Version 9400 Beta 4.
    • Database - LINKSOFT on QA1
    • Application on QA1
    • OS - Windows7.

    Test Plan

    1. Create a customer with name as "United Nations Agriculture Operators".
    2. Process a Credit sale for the customer.
    3. The Account Name should be clearly displayed on the receipts.
    Figure 1: Name is clearly displayed.



    05 Jun 201803:31PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-06-2018 03:31 PM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09309 in the subject line of all emails regarding this issue.

    Document size: 2.2 KB
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