Company: Link Technologies
Case No: L10169. Project: 10.10: LinkSOFT Version 10.1
Logged By: Alvis (Link Technologies) on 14 Feb 2019 04:54PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Thursday, 14 February 2019 12:00 AM [1898 days since logged date]
Status: Closed
Subject: Standalone replication server connection does not complete
Summary:    

Standalone replication server connection does not complete.

Investigations show that when a standalone connection is created, the process  "Clears All Replication" then creates the standalone connection.

The "Clear all replication" process also disables the SQL Agent Job "POS008" which is required to complete the process. This results in the standalone connection to display as "Deleted".


Audit Notes:Edited by rashna on 04/03/19 08:07. Edited by alvis on 18/02/19 16:15. 
14 Feb 201904:54PM Comment 1 by Alvis (Link Technologies) Case 10169 added to project 09.X
14 Feb 201904:57PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 14-02-2019 04:57 PM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version: 10.2

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed "Clear All Replication" process to:
    1. Mark server connections as deleted for any "configured" status.
    2. Removed process "POS008" from being disabled

2. The issue was caused by:

  1. The "Clear all replication" process also disables the SQL Agent Job "POS008" which is required to complete the process. This results in the standalone connection to display as "Deleted".

3. Next Step:

  1. UAT

4. Notes:


15 Feb 201911:31AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 18-02-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Setup databases as below on 10.0.0.14.

  1. LINKSOFT-104-HQ
  2. LINKSOFT-104-B1 (Created from Replication Servers)
  3. LINKSOFT-104-STANDALONE  (Backup of LINKSOFT-104-B1 .) 
  • Created replication between "LINKSOFT-104-HQ" and "LINKSOFT-104-B1 "
  • Created replication between "LINKSOFT-104-B1"  and "LINKSOFT-104-STANDALONE " 
    • Deleted the existing connection in the "LINKSOFT-104-STANDALONE"  database.
    • Add the server for "Standalone" database
    • Created a"Standalone" connection with source as "LINKSOFT-104-STANDALONE" and destination "LINKSOFT-104-B1" 
    • The connection was created without been deleted. Process POS008 did not disable.
    • The "Parent" connection was successfully created in "LINKSOFT-104-B1". 

Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 10.4
  3. Setup: Demo
  4. Server : 10.0.0.10
  5. Database:LINKSOFT-104-HQ

Steps to reproduce failed scenarios: N/A

Next Step: for closure


    18 Feb 201904:15PM Comment 4 by Alvis (Link Technologies) Case 10169 added to project 10.1
    22 Feb 201908:57AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 22-02-2019 08:57 AM
    Thanks Rashna

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10169 in the subject line of all emails regarding this issue.

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