Company: Link Technologies
Case No: L08354. Project: 08.20: LinkSOFT Version 8.2
Logged By: Karishma Kartika Devi (Link Fiji) on 08 Feb 2017 10:46AM
Priority: High
Product: Financial & Asset Management
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Karishma Kartika Devi
Resolve By: Thursday, 09 February 2017 12:00 AM [2633 days since logged date]
Status: Closed
Subject: Unable to Print Receipt on Screen
Summary:    
1. Description

When a receipt is printed on screen upon entering and saving it on FMS Portal, the following error message is displayed and users are not able to view the receipt on screen.

Error Message:



     
2. Environment Details
Machine Name
 LINK007
User name:
 Karishma
Operating System:
 Windows 7
Browser name/Version:
 Google Chrome/ 56
FMS Version 8010.000

3. Steps to recreate

a. Enter a receipt in Cash Receipt screen
b. Save the entry
c. Click on Print
d. The error message is displayed.

4. Current Behaviour:

Unable to print receipt on screen.

5. Expected Behaviour:

Should print receipt on screen.


Audit Notes:
16 Feb 201709:16AM Comment 1 by Alvis (Link Technologies) Case 8354 added to project 8.10
23 Feb 201702:27PM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 23-02-2017 02:27 PM Time Taken: 2.00
This issue has been resolved in 8.10. UAT has been performed and updates then applied to production system.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08354 in the subject line of all emails regarding this issue.

Document size: 3.5 KB
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