| Subject: | Issue with configuration "Allow Partial Returns" under POS -> Global |
| Summary: | 1. Explain the issue - There is a configuration under POS --> Global as "Allow Partial Returns".
- As per the discussions with Alvis, this configuration disallows users to change the quantity of the items from the original receipt when processing the returns.
- If the configuration is set to "No" the system gives an error when changing the quantity.
2. Steps to reproduce - Process a sale of item PNT01. Sale quantity equals 3.
- Set the configuration to "No" for "Allow Partial Returns"
- Load the transaction in 1 above to process the return.
- Once the item has been loaded, click on the quantity column.
- The "Sales Return" form opens. This is for the users to change the "Quantity to Return".
- Edit the quantity from 3 to 1 and click on "Ok".
- The system gives an error. Refer to Figure 1.
3. Environment Details 4. Screenshot: Figure 1: Error 
Thanks
Rashna |
| Audit Notes: | Edited by sanjay on 05/03/19 09:43. |
| 31 Aug 2018 | 07:53AM Comment 1 by Sanjay (Link Technologies) Case 9488 added to project 09.5 |
| 31 Aug 2018 | 05:12PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2018 05:12 PM Time Taken: 2.00 |
| Development work for this case has been completed. The change will be available in version: 95 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added a check for the flag "Allow Partial Returns" when returning a transaction
2. The issue was caused by: - Partial Return Flag was not checked
3. Next Step - UAT
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| 07 Sep 2018 | 04:46PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-09-2018 04:46 PM Time Taken: 1.00 |
| System test completed. proceed with UAT. |
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| 18 Sep 2018 | 08:24AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | - Process a sale of item PNT01. Sale quantity equals 3.
- Set the configuration to "No" for "Allow Partial Returns"
- Load the transaction in 1 above to process the return.
- Once the item has been loaded, click on the quantity column.
- The "Sales Return" form opens. This is for the users to change the "Quantity to Return".
- Edit the quantity from 3 to 1 and click on "Ok".
- There should be any errors
| Pass - System prompts information that "Quantity cannot be changes. Partial Returns is not enabled". |
Documentation is updated. Environment Details - OS version: Windows Server 2012
- Application version: 10.0.0 Beta 3
- Setup: Demo
- Server : 10.0.0.10
- Database: LINKSOFT-DEMO-10-RASHNA
Steps to reproduce failed scenarios: N/A Next Step: Case assigned to Sanjay for closure. Thanks
Rashna
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| 19 Sep 2018 | 04:27PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 04:27 PM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |