When an ESS user is created from Payroll, at the same time the same user creates a record from ESS, two entries can appear on the USER Company maintenance form. The user then can Make one record "DISABLED", however, when updates come through Payroll, the update trigger does not check for USER Company Records that are "ENABLED". See figure 1 below.
The issue was reported by Anglican Youthworks.
Please resolve the following:
- The check for an entry in LT_SYS_UserCompany to make sure a duplicate entry is not created
- When linking to this table, check the "Enabled" flag
Figure 1 - User Company Maintenance
-----------------------------------------------------------------------
--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---
Has the problem been solved?:
Steps taken to resolve the issue:
Has the final solution review been done with the customer? (Yes/No) Notes from discussion with customer: