Company: Link Technologies
Case No: L09580. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 18 Sep 2018 09:56AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 19 September 2018 12:00 AM [2020 days since logged date]
Status: Closed
Subject: Customer Statements are printed as blank - version 10. Beta 3
Summary:    

Hi Alvis, 

Customer Statements are printed as blank. No data is populated. This is the issue will all statement formats.

Version 10. Beta 3
Database - LINKSOFT-DEMO-10-RASHNA
Server - 10.0.0.10

Thanks
Rashna

Audit Notes:Edited by sanjay on 05/03/19 09:55. 
19 Sep 201810:42AM Comment 1 by Alvis (Link Technologies) Case 9580 added to project 10.0
19 Sep 201804:21PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 19-09-2018 04:21 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10 beta 4

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Resolved issue with customer statements in beta4 to show data

2. The issue was caused by:

  1. Incorrect link created by the crystal reports when "footer notes" was added.

    3. Next Step

    1. UAT

    26 Sep 201807:25AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2018 07:25 AM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1
     Process a credit sale for customer 0002. Amount as $50.00
    Pass
    2
     Process a payment for the customer as $10.00
     Pass
    3
     Generate the customer statement. Data should be correctly reflected on the report
     Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 10. Beta 4
    3. Setup: Demo 
    4. Server : 10.0.0.10
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios: N/A

    Next Step: Case assigned to Sanjay for closure.


      26 Sep 201804:54PM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2018 04:54 PM
      Thanks Rashna 

      09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09580 in the subject line of all emails regarding this issue.

      Document size: 4.3 KB
      For call complaints, please contact the Managing Director of the company using this form