Company: Link Technologies
Case No: L09172. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 05 Mar 2018 11:55AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Tuesday, 06 March 2018 12:00 AM [2216 days since logged date]
Status: Closed
Subject: Process POS013 is not running on a timely manner.
Summary:    

Hi Sanjay, 

Process POS013 has been scheduled to run every second.

However, the process has been running for 53 mins and the last run date has not updated. Refer to Figure 1.

Setup

Server: 10.0.0.14
Database: LINKSOFT928_NEW
POS: http://10.0.0.14/POS928_NEW

Figure 1: Process Status


Audit Notes:
05 Mar 201811:48AM Comment 1 by Alvis (Link Technologies) Case 9172 added to project 9.2
05 Mar 201811:55AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 05-03-2018 11:55 AM Time Taken: 1.00
The issue was caused by NULL asset account code in the posting codes. This has been resolved in beta9.

05 Mar 201804:48PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-03-2018 04:48 PM
System test for BETA 9 completed. Please proceed with UAT using 929 (Beta 9) 

06 Mar 201808:20AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2018 08:20 AM Time Taken: 1.00
Hi Sanjay, 

This case has been tested.

Please review and close.


QA Results
Step 1 - Developer will perform test based on test cases provided
Step 2 - Product expert to complete Product QA based on test cases.

Test cases are provided on the case header before the case is approved for development.

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
Process POS013 should run without errors
Pass

QA Environment Details

  1. OS version: WIndows 7
  2. Application version:9.2.9
  3. Database (Demo/New/Client): LINKSOFT_DEMO on QA4

Steps to reproduce failed scenarios:

Figure 1: Process

Figure 2: GL Valuation Process



    06 Mar 201808:40AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2018 08:40 AM
    Thanks Rashna

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09172 in the subject line of all emails regarding this issue.

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