| Subject: | Quote converted to Cash Sales does not flow to Integration Queue |
| Summary: | When a quote is converted to Cash Sales, it does not gets completed in the Integration Queue. It is stuck with a message as Order Detail lines are incomplete. Possible reason: waiting for replication. The below reports were generated on the HQ server in Linksoft database to verify if the transaction was showing correctly. - Sales Summary Detail report
- Cashier Reconciliation Report
- Transaction Report
QA Environment Details - OS version: Window Server 2012 R2 Standard
- Application version:9240.000Beta
- Database (Demo/New/Client): DEMO
- Server: LINKQA4
- Database: LINKSOFTBR1-JIWA6513
- User: manager
- Password: 12
Steps to reproduce failed scenarios: - Create a quote . Do not choose any customer and save this quote.
- Load the quote, click on Cash and complete this sale.
- Note when you check in POS-Web under FMIS Integration Queue you will notice this transaction with status as Order Detail lines are incomplete. Possible reason: waiting for replication.
- All other transactions performed after this is integrated successfully. See figure 1.1 below for message:
Figure 1.1
|
| Audit Notes: | |
| 22 Feb 2018 | 02:32PM Comment 1 by Sanjay (Link Technologies) Assigned To: Vineet (Link Business Solutions) Followup Date: 22-02-2018 02:32 PM Time Taken: 1.00 |
| Hi Vineet, I checked your setup, the record is showing "In Queue" now. regards
Alvis |
|
| 23 Feb 2018 | 01:26PM Comment 2 by Vineet (Link Business Solutions) Assigned To: Development Followup Date: 23-02-2018 01:26 PM Time Taken: 0.50 |
| Bula Guys This will be tested in Beta 5 as it was resolved yesterday. Regards
Vineet Ram
|
|
| 26 Feb 2018 | 08:07AM Comment 3 by Alvis (Link Technologies) Case 9124 added to project 9.2 |
| 26 Feb 2018 | 08:18AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 26-02-2018 08:18 AM Time Taken: 0.50 |
| Assigning case to Rashna to test in Beta 5. |
|
| 26 Feb 2018 | 01:54PM Comment 5 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 01:54 PM Time Taken: 2.00 |
| Bula Guys Performed the following on the below environment. QA Environment Details - OS version: Window Server 2012 R2 Standard
- Application version:9250.000Beta
- Database (Demo/New/Client): DEMO
- Server: LINKQA4
- Database: LINKSOFTBR1-JIWA6513
- User: manager
- Password: 12
- Created a quote . No customer was selected.
- Loaded the quote, click on Cash and completed this sale.
- Verified this in POSWeb of HQ which was hosted on 10.0.0.14\POS under POS-Web>>FMIS Integration Queue. It was noted that there was one line with status as Order Detail lines are incomplete. Possible reason: waiting for replication. This was quickly completed and the line disappeared from the FMIS Integration Queue indicating all data had come through successfully.
- Verified under Integration>> AR Sales Order View. The order line was successfully created in this view.
Please review and proceed to closing this case. Regards
Vineet Ram
|
|
| 26 Feb 2018 | 02:07PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 02:07 PM |
| Thanks Vineet |
|
| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |