Company: Link Technologies
Case No: L08667. Project: 08.20: LinkSOFT Version 8.2
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 11 Jul 2017 07:18AM
Priority: Low
Product: Payroll & HR
Group: Enhancement
Time Taken: 7.00 (Weight: 30.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna
Resolve By: Wednesday, 12 July 2017 12:00 AM [2481 days since logged date]
Status: Closed
Subject: Pressing tab does not insert a new line on menu 416 (Issuable Items)
Summary:    

Hi Sanjay,

User is unable to insert a new link on menu 416 - Issuable Items.

Please find steps below:

  1. After completing the entries on the current line.
  2. Press tab
  3. The system does not insert a new line.

This has been tested in 8.13.

Kindly look into this.


Audit Notes:
11 Jul 201708:31AM Comment 1 by Alvis (Link Technologies) Case 8667 added to project 8.14
12 Jul 201712:00PM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-07-2017 12:00 PM Time Taken: 2.00

The TAB to insert new line does not work in a lot of screens. 

Please use the New button from the menu to create new lines. 

This case is removed from project 8.14 and added to project 9.0.


12 Jul 201712:00PM Comment 3 by Alvis (Link Technologies) Case 8667 removed from project 8.14
12 Jul 201712:01PM Comment 4 by Alvis (Link Technologies) Case 8667 added to project 9.00
09 Aug 201704:04PM Comment 5 by Alvis (Link Technologies) Case 8667 removed from project 999
09 Aug 201704:04PM Comment 6 by Alvis (Link Technologies) Case 8667 added to project 8.17
18 Aug 201710:06AM Comment 7 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 18-08-2017 10:06 AM
We do not know the cause of this issue. Alvis to investigate the issue and provide a time/cost to resolve.

18 Aug 201703:52PM Comment 8 by Alvis (Link Technologies) Case 8667 removed from project 8.17
18 Aug 201703:52PM Comment 9 by Alvis (Link Technologies) Case 8667 added to project 8.18
14 Sep 201703:06PM Comment 10 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 14-09-2017 03:06 PM Time Taken: 4.00
TAB to insert new record has been corrected in all backoffice screens.

20 Sep 201708:09AM Comment 11 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2017 08:09 AM Time Taken: 1.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Tested in QA1 with 818. Database - LINKSOFT Demo.

Case Passed

Table 1 - Summarised list of issues
NoIssue Description Resolved? 
1Click on "Add New" and new line should be added for data entry Pass
2Enter data and hit "Tab". Tab should take user on each text field Pass
3Tab also should insert a new line for the next record Pass
4 Data entered should be successfully saved  Pass

WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 12 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08667 in the subject line of all emails regarding this issue.

    Document size: 5.1 KB
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