Company: Link Technologies
Case No: L12511
Logged By: Sanjay (Link Technologies) on 31 May 2016 10:13AM
Priority: Not Applicable
Product: Other
Group: To be assigned
Time Taken: 0.00
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay
Resolve By: Tuesday, 31 May 2016 10:13 AM [2885 days since logged date]
Status: Closed
Subject: HELPDESK - 8.0.5 Released 31/05/2016 10:00AM AEST
Summary:    A new version of Link Technologies Software is available for customers who are on Active Annual maintenance.
Please note that this is a new installation. To upgrade to this version, please contact Link Technologies for upgrade instructions. Upgrades must be performed by Link Technologies authorized consultants as upgrades must be planned and tested in your test environment.

Features and fixes added to this version are listed below:
HELPDESK - 8.0.5 Released 31/05/2016 10:00AM AEST
CASE Type Priority Details
7781 Change Request High Simplify Helpdesk comment entry to ease effort in creating a case
7699 System Issue High Corrections to Outstanding call listing alert
7754 System Issue High Task Templates are not creating monthly tasks
7792 System Issue High Resolve issue where User details are retained at Clear Cache
7817 Change Request Medium Change configuration Editor so that the Editor enforces the data type

Audit Notes:
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12511 in the subject line of all emails regarding this issue.

Document size: 7.5 KB
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