Company: Link Technologies
Case No: L09402. Project: 09.40: LinkSOFT Version 9.4
Logged By: Alvis (Link Technologies) on 06 Jul 2018 10:15AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 06 July 2018 12:00 AM [2121 days since logged date]
Status: Closed
Subject: Inconsistent prompt in completing credit sale
Summary:    

There is some inconsistency in credit sale prompts when completing a sale.

For example: 

In one scenario the system opens the payment screen when a customer has no layby transactions.

In another scenario, the system prompts message "Are you sure you want to complete this credit sale?" when a customer has layby transactions.


Audit Notes:
06 Jul 201810:15AM Comment 1 by Alvis (Link Technologies) Case 9402 added to project 09.4
06 Jul 201811:04AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-07-2018 11:04 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4.8.7

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. The payment screen is loaded for credit sale when the "Available Credit" is less than the "Sale Amount". 
  2. Otherwise, a message is prompted "Are you sure you want to complete this credit sale?". Clicking YES completes the sale.
  3. Clicking NO opens the payment screen.

2. The issue was caused by:

  1. 1.1 above-used "balance" amount instead of "Available Credit"

    3. Next Step

    1. UAT

    09 Jul 201808:54AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-07-2018 08:54 AM Time Taken: 1.00
    System test completed. Proceed with UAT

    09 Jul 201809:45AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-07-2018 12:00 AM Time Taken: 1.00
    . Hi Sanjay,

    This case has been successfully tested.

    Documentation is not required for the case.

    Test Plan

    Create a customer with a limit of 100. CU000003.

    1. Load Item "01083" price is 10.00. Select customer CU000003. Click on save, payment method should not open - Pass
    2. Load Item "01083" price is 120.00. Select customer CU000003. Click on save, payment method should open. The user should be able to take 30 payment and complete sale - Pass
    3. Select customer CU000003,  Load Item "01083" price is 10.00. Click on save, payment method should open - Pass
    4. Increase the limit of the customer from 100 to 1000. Process sale in 3 above,  payment method should not open - Pass
    5. Select customer CU000003,  Load Item "01083" price is 1500. Click on save, payment method should open - Pass
    Test Environment
    •  948 Beta 7
    • LINKSOFT on  QA1
    Rashna

    09 Jul 201810:04AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-07-2018 10:04 AM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09402 in the subject line of all emails regarding this issue.

    Document size: 3.0 KB
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