Company: Link Technologies
Case No: L08245. Project: 08.20: LinkSOFT Version 8.2
Logged By: Karishma Kartika Devi (Link Fiji) on 06 Dec 2016 01:24PM
Priority: High
Product: Financial & Asset Management
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Karishma Kartika Devi
Resolve By: Wednesday, 07 December 2016 12:00 AM [2698 days since logged date]
Status: Closed
Subject: Multiple AM invoices have been created in Jiwa for a particular client based on number of invoices issued- Recurring for all clients.
Summary:    

Hi Sanjay,

Further to our meeting, we have diagnosed that FMS Portal has created multiple AM sales orders in Jiwa for a particular client based on the number of invoices issued to them.

For example:

Nands Pharmacy has 6 licence invoices on which AM is charged and thus 6 sales orders has been created in Jiwa for Nands.

The system should have created one sales order for Nands Pharmacy reflecting these 6 invoices in it.

Kindly if you may address this issue.


Regards
Karishma 

Audit Notes:
07 Dec 201608:51AM Comment 1 by Alvis (Link Technologies) Case 8245 added to project 8.06.01
07 Dec 201611:38AM Comment 2 by Sanjay (Link Technologies) Assigned To: Karishma Kartika Devi (Link Fiji) Followup Date: 07-12-2016 11:38 AM Time Taken: 2.00
Development work for this case has been completed. Please note the following:
The change will be available in version: 8.06.001
Documentation update required:No
QA required: Yes
Additional details: The following changes has been made:
  1. Order No and Reference No are added to the comment section of the invoice. this ensures that open sales order is used to add subsequent invoices.

05 Jan 201701:19PM Comment 3 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-01-2017 01:19 PM
This task has been tested on production.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08245 in the subject line of all emails regarding this issue.

Document size: 2.2 KB
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