| Subject: | "View PDF" generates blank reports in some LINK-web application. |
| Summary: | Hi Sanjay, I have tested the case with version 8.3.2.0 - Database LINKSOFT on QA4
- Web-hosted in QA1
Steps to Replicate - Log into ESS
- Go to Business Intelligence.
- Select the "SYS User Role Menu Access" report
- Select menu group "Administration"
- Click on "VIEW PDF"
Issue - The VDF report is generated as blank.
- There is no message to enable pop up.
Note: Report is generated with "View Crystal Report" Figure 1: Report is blank 
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| Audit Notes: | |
| 15 Feb 2018 | 02:06PM Comment 1 by Alvis (Link Technologies) Case 9109 added to project 8.3 |
| 15 Feb 2018 | 04:16PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 15-02-2018 04:16 PM Time Taken: 1.00 |
| The issue was caused by invalid attachment filename in the framework. This has been corrected. |
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| 16 Feb 2018 | 03:53PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 16-02-2018 03:53 PM Time Taken: 1.00 |
| System tests completed. Please proceed with UAT. |
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| 19 Feb 2018 | 07:23AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-02-2018 07:23 AM Time Taken: 1.00 |
| QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Generate the SYS User Role Menu Access with PDF, report should be generated successfully. | Pass | 2 | Generate the SYS User Role Menu Access with View Crystal, report should be generated successfully. | Pass |
QA Environment Details - OS version:Wiindows 7
- Application version:9.3.2 Beta 3
- Database (Demo/New/Client): Demo- LINKSOFT on QA4
- Client on QA1.
Steps to reproduce failed scenarios: Figure 1: Report Generation 
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| 09 Oct 2019 | 08:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |