Company: Link Technologies
Case No: L08467. Project: 08.20: LinkSOFT Version 8.2
Logged By: Rashna (Edge Business Solutions) on 13 Apr 2017 10:53AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 5.00 (Weight: 5.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna
Resolve By: Friday, 14 April 2017 12:00 AM [2582 days since logged date]
Status: Closed
Subject: Discount is not removed from items in POS when customer is changed.
Summary:    

Hi Sanjay, 

Discount is not removed from items in POS when customer is changed. This are for line items with allow discount disabled.

Steps to Replicate 

  1. Select Credit Sale option
  2. Select customer 0002.
  3. Load and an item, example PNT01. PNT01 does not have "Allow Discount" enabled on 519.
  4. Price of PNT01 is $10.00. 
  5. Change the price from $10 to $5 on the POS grid. This marks $5.00 as discount.
  6. Change the customer from 0004.
  7. System prompts the message " Existing Discount will be removed. Would you like to continue"
  8. User clicks "Yes" and changes the customer. However discount is not removed. Price sits at $5.00
Audit Notes:
03 May 201702:05PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 03-05-2017 02:05 PM Time Taken: 1.00
Hi Rashna, This is working fine in 8.11. Can you verify this.

04 May 201710:26AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 05-05-2017 12:00 AM Time Taken: 1.00

Hi Alvis, 

Please create the item according to item 3 under steps to replicate. The item needs to have "Allow Discount" disabled.

We have agreed consolidate the two settings and call it "Allow Discount and Price Change"

Regards


05 May 201708:59AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 05-05-2017 08:59 AM Time Taken: 2.00
Development work for this case has been completed.
The change will be available in version: 8.12
Documentation update required(Yes/No. Add change details below): No
QA required(Yes/No.Include areas that require testing): Yes

The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. The issue was caused by filtering line items where "Allow Discount " was flagged as Yes. We have removed this so that discounts are removed from all lines except deleted or prescriptions.
  2. We cannot consolidate "Allow Discount" and "Price Change" as "Price Change" is used to enable the user to edit the line item price.
  3. "Allow Discount" is used when the user clicks on the discount column.

Although 2 and 3 above achieve the same result, these are derived from two different business aspects.


Documentation details:
  

19 May 201703:19PM Comment 4 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Development Followup Date: 19-05-2017 03:19 PM Time Taken: 1.00
Hi Team,

This case has been tested successfully

1. Was this test completed using Demo / New / Other database? Demo V8120.000.BETA1
2. Did the test pass or fail? Pass
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? Pass
4. Data verified, saved, edit, delete/void? Pass
5. Documentation update required? N/A
Additional Details (Risks, issues, special conditions required for this test to pass etc):

Test Plan
  1. Select Credit Sale option
  2. Select customer 0002
  3. Load and an item, example PNT01. PNT01 does not have "Allow Discount" enabled on 519
  4. Price of PNT01 is $10.00
  5. Change the price from $10 to $5 on the POS grid. This marks $5.00 as discount.
  6. Change the customer from 0004.
  7. System prompts the message " Existing Discount will be removed. Would you like to continue"
  8. User clicks "Yes" 
  9. Discount gets removed from existing product
Regards
Vinesh

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08467 in the subject line of all emails regarding this issue.

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