Company: Link Technologies
Case No: L09297. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 16 May 2018 02:23PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Thursday, 17 May 2018 12:00 AM [2144 days since logged date]
Status: Closed
Subject: Error in "Event Log' when creating a "New Doctor"
Summary:    

Hi Sanjay,

Issue: Error exists in "Event Log' when creating a "New Doctor". Refer to Figure 1 for error.

Test Environment

  • Version 9400 Beta 2
  • Database - LINKSOFT on QA1
  • Application on QA1
  • OS - Windows 7

Steps to Replicate

  1. Log into POS
  2. Create a New Doctor
  3. Save Record
  4. Review Event Log for error

Figure 1: Error


Audit Notes:
17 May 201808:56AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 17-05-2018 08:56 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 94B3

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected doctor filter that sometimes has a null value

2. The issue was caused by:

  1. Null value exception

    3. Next Step

    1. UAT

    17 May 201808:56AM Comment 2 by Sanjay (Link Technologies) Case 9297 added to project 09.4
    24 May 201801:17PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-05-2018 01:17 PM Time Taken: 1.00

    System test completed.

    Verified new doctor created without any error logs.


    24 May 201802:37PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-05-2018 12:00 AM Time Taken: 1.00

    Hi Sanjay, 

    This case has been successfully tested.

    Documentation is not required for the case.

    Test Environment

    • Version 9400 Beta 3
    • Database - LINKSOFT on QA1. Demo database
    • Application on QA1
    • OS - windows 7

    Test Plan

    1. Create a new Doctor RPL from "Doctor Maintenance". Verify "Event Log", there should not be any errors - Pass.
    2. Create a new Doctor RPL from "Prescription Screen". Verify "Event Log", there should not be any errors - Pass.

    Thanks

    Rashna


    24 May 201803:13PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-05-2018 03:13 PM
    Thanks Rashna

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09297 in the subject line of all emails regarding this issue.

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