Company: Link Technologies
Case No: L09121. Project: 09.40: LinkSOFT Version 9.4
Logged By: Vineet (Link Business Solutions) on 22 Feb 2018 08:28AM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 1.50 (Weight: 1.50)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Sanjay, Vineet
Resolve By: Friday, 23 February 2018 12:00 AM [2255 days since logged date]
Status: Closed
Subject: Unable to complete Cash Sales If one payment type is selected twice
Summary:    
If one payment type is selected twice, system does not allow you to complete the sale. Below is the steps to replicate. Also refer to figure 1.1 below for details.

QA Environment Details
  1. OS version: Window Server 2012 R2 Standard
  2. Application version:9240.000Beta
  3. Database (Demo/New/Client):  DEMO
  4. Server: LINKQA4
  5. Database: LINKSOFTBR1-JIWA6513
  6. User: Cashier
  7. Password: 12

Steps to reproduce failed scenarios:

  1. Create a transaction worth $96.40
  2. Enter Payment type as Cash with value as $100
  3. Entered another Payment Line as Cash with value as $0.40. Change amount displayed in Green of $4 (Correct)
  4. Upon Completion system gives message as Validation: The payment amount cannot be greater than the invoice amount. Payment No [BORC0000000004 $100.00] Invoice No [BORC0000000004].
Figure 1.1


    Audit Notes:
    22 Feb 201812:02PM Comment 1 by Alvis (Link Technologies) Case 9121 added to project 8.3
    22 Feb 201802:19PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 22-02-2018 02:19 PM Time Taken: 1.00
    The issue was caused by the validation check occurring when the $100 payment was created. To resolve the issue, the validation check is moved to after all payment lines are entered.

    26 Feb 201808:50AM Comment 3 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 08:50 AM

    The case has been tested using the steps provided in the case header. System displayed correct change as well as allowed transaction to be completed successfully.

    This was also tested using combination of different payment methods. Transaction was completed successfully.

    Regards
    Vineet Ram


    26 Feb 201809:19AM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 09:19 AM Time Taken: 0.50
    Closing the case as this has passed UAT.

    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09121 in the subject line of all emails regarding this issue.

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