| Subject: | Do not sent blank email alert for log messages |
| Summary: | A blank email alert is sent when there are no log entries. Investigate and resolve so that blank emails are not sent. 
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| Audit Notes: | |
| 14 May 2018 | 08:04AM Comment 1 by Alvis (Link Technologies) Case 9292 added to project 09.4 |
| 14 May 2018 | 03:16PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 14-05-2018 03:16 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 9.4 Beta3 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Changed the alert to verify if any entries are in the log before sending the email alert.
2. The issue was caused by: - The email alert was not checking for entries in the log before sending the email.
3. Next Step - UAT
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| 24 May 2018 | 02:07PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-05-2018 02:07 PM Time Taken: 1.00 |
| System test completed. Verified that blank email is not sent when there are no log entries. |
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| 28 May 2018 | 03:09PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 29-05-2018 12:00 AM Time Taken: 1.00 |
| Hi Alvis, I have tested the case. However, the log message alert is not sent. The status reads "READY" in the "LT_SYS_MSG_Notifications" table. The following has been done. - Set the system mode to "Live"
- Set " System.Administrator.EmailAddress" to "vineshwar@linktechnologies.com.au"
- Enabled Process SYS005.
- Set the to address as "rashna@linktechnologies.com.au" on the process
- Verified that the EmailSechedular is enabled in POSWeb config file.
Test Environment - Version 9400 Beta 3
- Database - LINKSOFT on QA1
- Application on QA1
- URL - http://10.0.0.11/POS
- OS - Windows 7
Thanks Rashna |
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| 28 May 2018 | 04:13PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 28-05-2018 04:13 PM Time Taken: 1.00 |
| Hi Rashna, The message notification shows the entry is created under ESS. You need to configure ESS web.cofig to allow for emails to be sent. regards
Alvis |
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| 29 May 2018 | 07:26AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 30-05-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay, This case has successfully tested. Documentation on the case has been updated. Administration -- Processes. Test Environment - Version 9400 Beta 3
- Database - LINKSOFT on QA1
- Application on QA1
- OS - Windows 7.
Test Plan | Test | Description | Status | | 1 | Verified that there are data in the lt_sys_log table. Execute process SYS005. Emails should be successfully sent | Pass | | 2 | Cleared data in the lt_sys_log. Execute process SYS005. Emails should not be sent as the log is empty | Pass |
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| 05 Jun 2018 | 03:33PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 05-06-2018 03:33 PM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |